Tell me about yourself is one of the best icebreakers and conversation openers you can have. Learn to ask questions using this phrase as the guide. Let the other person do the talking and they will th...
The road to hell (in the metaphorical sense, of course), occurs when the people who have good intentions fail to act, follow-through, or live up to their promises, all of which creates stress, frustra...
Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage, business, friendship, communities, and beyond.
Are you the one who strives to brighten other people’s days or are you the one waiting for others to do that for you? These are choices that can and do make a huge difference in the value you bring to...
The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create barriers to communication and con...
The spot-on accuracy of the results may astound you. Once you understand yourself and realize that other people have their own sets of unique traits and preferences, you can find ways to communicate m...
The Words You ThinkYour thoughts lay the foundation for your life’s experience. Are you utilizing your thoughts for your highest good or are they harmful to you and others? Are your thoughts building...
Be fiercely curious about who they are, what they do, what they like, and what they need. If you pay attention to them, they will pay attention to you.
It can be a mean world; sadly, there is no shortage of rude people. Throughout my travels, I pleasantly discovered that if you are friendly to others, they will usually mirror the same in return. Rega...
Think of the times that others remembered your name and used it kindly. How did it make you feel? When you use someone’s name it makes him or her feel recognized, appreciated, and special.
ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in a flower garden? They would glide from one person to the next, spreading good wi...
Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and choosing to get in the game—so, step up, step out, and show up!
From a leadership lean, are you the BOSS that creates fear and rules with an iron fist or are you a LEADER who listens and connects with your team members to create a culture where collaboration and c...
Indiscretion and poor judgment not only can destroy a positive first impression, they also can have lasting negative consequences for which there is no return. Even years into the future, moments of i...
In sales, this tactic comes across as pushy, arrogant, and uncaring. It doesn’t have to be this way. Admittedly, it may take great restraint to resist the temptation to dominate a conversation, but wh...
Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to your own work that your blinders will cause you to miss tiny details which can create huge...
Have you met people who are so set on exerting their position that they are oblivious to the feelings of others? That their being right is more important than being kind? We all must consider which st...
Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, It’s okay to have a bad day— just don’t unpack a...
Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world.
It takes just a step to meet a potential customer!
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