Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen or tragedies hit, you can find out very quickly who your real friends are because th...
I love acronyms, don’t you? They are quick and easy tools for remembering important lessons that are too good to forget. The PEACE acronym goes straight to the heart of the matter for delivering Servi...
Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or...
The road to hell (in the metaphorical sense, of course), occurs when the people who have good intentions fail to act, follow-through, or live up to their promises, all of which creates stress, frustra...
ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in a flower garden? They would glide from one person to the next, spreading good wi...
Years ago, my childhood friend Steve lost his father. Since Steve had left Tallahassee shortly after high school graduation, we had not seen each other for over a decade. Upon learning of his father’s...
The first step in getting unstuck and moving forward is to examine what is holding you back from taking action. The power is yours to set your intention and take the action needed to create the life y...
The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in Marketing in one hand and ‘a tiger by the tail’ in the other. I was on a mission to...
Imagine how many new friends you would make, how much new business you could create, and how much fun you could have by simply taking the initiative to be the inviter.
Why Do Some People NOT Take Initiative?• They have a FEAR of . . . rejection, looking stupid, failing, criticism, getting out of their comfort zone, or imposing on other people.• They are unmotivated...
You’re Not AloneWhen I was speaking to thousands of teenagers a year, I interviewed my niece Sarah Jane, who was a high school student at the time. I asked, What do you think would be helpful for kids...
Mingle• Be the connector—introduce people to each other who may not otherwise connect.• Be a conversation fire starter; point out what people have in common as you are introducing them.• Seek out the...
Rather than being green with envy, realize that a dramatic difference between the haves and have-nots is the do and do-nots. If you are seeking positive change and transformation, what can you begin t...
Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There was a lady whom I did not know sitting on the bike next to me. As we waited for the...
Introduce Yourself. Being confident and outgoing will empower you to approach new people who might be reluctant to take the first step. It is amazing how many people we come in contact with yet pass l...
Imagine how many new friends you would make, how much new business you could create, and how much fun you could have by simply taking the initiative to be the inviter. Try it today. Welcome new relati...
I spend a great deal of time on airplanes traveling from one speaking engagement to the next. There have been times when I have sat for hours next to strangers with whom I never made eye contact or ut...
Initiative is The Start of All Good Things. Your ship will never come in if you don’t send any out. Have you ever found yourself dreaming, hoping, and waiting passively for things to change or for you...
Presenting Mix, Mingle & Glow in a social context is a lovely way to describe how you can make a great first impression by taking the initiative to help other people shine. Think of the times when you...
13 Simple Ways to Deliver Service Beyond Self1. Make it Easy for People to Do Business with You.2. Be an Awesome, Sincere Listener. 3. Listen to Customers’ Words and tone of voice, body language, and...
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