“ When you make eye contact with another person, you can send thousands of silent messages without even speaking a word. No wonder eye contact can be both a direct form of communication and an elusive a… Susan C. Young
“ Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly typed my name as Sue rather than Susan. I felt odd and a little disrespected beca… Susan C. Young
“ Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a pow… Susan C. Young
“ Eye Contact Can Reveal if a Person is . . . • Shy or gregarious• Honest or deceitful• Confident or terrified• Interested or bored• Patient or irritated• Sincere or inauthentic• Organized or Unprepared… Susan C. Young
“ Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered! Susan C. Young
“ Your eyes are the windows to your soul indeed. It is a cliché for a good reason—it is a timeless truth with universal application. Susan C. Young
“ Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures. Susan C. Young
“ A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being more authoritative, confident, and credible. It is unfo… Susan C. Young
“ Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can you elevate your enthusiasm and energize yo… Susan C. Young
“ We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly b… Susan C. Young
“ To Polish the Gold & Help Others Shine . . . Say something nice!My wise mother raised us with the philosophy that if you can’t say something nice, don’t say anything at all. That is a Southern custom… Susan C. Young
“ Years ago, I read Andrew Carnegie’s metaphor developing people is like mining gold. He shared that sometimes you must move tons of dirt to find an ounce of gold. Every one of us has dirt because we ar… Susan C. Young
“ To Polish the Gold & Help Others Shine . . . take the time to mine the gold.Actively seek the goodness in others then express your gratitude for it. Excavate the dirt, seek the treasure, and polish th… Susan C. Young
“ To Polish the Gold & Help Others Shine . . . Make a list of positives:Whether you would like to nurture a healthy relationship or improve a toxic one, make a list of positives which you admire about t… Susan C. Young
“ To Polish the Gold & Help Others Shine . . . Catch people doing things right:Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are apprec… Susan C. Young
“ Finding the good in others is mutually rewarding for both you and the fortunate recipient of your kind words. Don’t you love being around people who make you feel great about yourself? Don’t you want… Susan C. Young
“ Communication skills, quotes by Susan C Young, relationship quotes, how to be complimentary, motivational speaker Susan Young, positivity quotes, positive first impression quotes, susanspeaks.com, fin… Susan C. Young
“ To Polish the Gold & Help Others Shine . . . Flip your positivity switch:What is your first instinct? If you are quick to find fault, look for the negative, or complain about another person, knock it… Susan C. Young
“ Service [sur-vis] noun1. the act of helping, aiding, or doing work for another.Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing serv… Susan C. Young
“ To Polish the Gold & Help Others Shine . . . Focus on the Positives:Focusing on the positives will get you further in business and further in life. Whatever you focus on will expand. If you focus on w… Susan C. Young
