Uh-Oh . . . One year I was the guest speaker at an annual conference. The person who coordinated the agenda mistakenly typed my name as Sue rather than Susan. I felt odd and a little disrespected beca...
Communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes, motivational leaders...
A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being more authoritative, confident, and credible. It is unfo...
Business CardsDo you attend events where business cards are exchanged in a networking environment? My friend Brian Haugen is a networking ninja. His gregarious personality and love for people have ena...
An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.
Wearing Nametags- On YourselfThe purpose of wearing nametags in the first place is for people to see your name. Otherwise, why bother? We have all seen nametag placements that range from proper to dow...
Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered!
Ambiverts typically . . .• Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when mak...
Wearing Nametags- On OthersI enjoy reading nametags and calling people by their names before we have officially met or been introduced. It provides an instant icebreaker. Walking up to someone and say...
Bull in a China ShopThe metaphor bull in a china shop appropriately describes how a clumsy (or socially awkward) person can sometimes find themselves in a quite delicate position. Have you ever been i...
The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of synchronicity to describe the meaningful coincidences which occur in our lives and connect us all in our humanity.
Understanding Personality Styles Helps You:• Communicate more easily with others by understanding their perspectives.• Adapt your behavior to resonate with others. • Develop deeper levels of compassio...
Finding the right time is like discovering a social portal which opens a gate for others to receive your message and get you. You only get one chance to make a first impression and if the gate begins...
Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to edit what you have created after they have been posted. However, there wil...
Conversational ChameleonWe know that chameleons are lizards who are famous for their ability to change their colors and fit in as their environments require. This ability enables them to change themse...
Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company and the next to my four-year-old nephew. Just as you would not talk to your eighty-year...
Mindful Awareness. Be fully involved in the moment—right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and thoughtful; listen and care.
Getting into SyncPeople feel the most comfortable with and gravitate more quickly to the people with whom they are the most alike. You will receive your best results by seeking first to understand and...
In his book, The Four Agreements, Miguel’s Ruiz encourages us to not take things personally; people behave for their reasons, not ours. Our personality differences and life experiences shape how we pe...
Extroverts typically . . . • Process information externally by verbalizing, collaborating, brainstorming, discussing, sharing their ideas, and communicating until they achieve desired results.• Are re...
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