Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.
A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being more authoritative, confident, and credible. It is unfo...
To Polish the Gold & Help Others Shine . . . Say something nice!My wise mother raised us with the philosophy that if you can’t say something nice, don’t say anything at all. That is a Southern custom...
To Polish the Gold & Help Others Shine . . . Focus on the Positives:Focusing on the positives will get you further in business and further in life. Whatever you focus on will expand. If you focus on w...
To Polish the Gold & Help Others Shine . . . Catch people doing things right:Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are apprec...
To Polish the Gold & Help Others Shine . . . take the time to mine the gold.Actively seek the goodness in others then express your gratitude for it. Excavate the dirt, seek the treasure, and polish th...
What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confi...
To Polish the Gold & Help Others Shine . . . Make a list of positives:Whether you would like to nurture a healthy relationship or improve a toxic one, make a list of positives which you admire about t...
Service [sur-vis] noun1. the act of helping, aiding, or doing work for another.Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing serv...
Communication skills, quotes by Susan C Young, relationship quotes, how to be complimentary, motivational speaker Susan Young, positivity quotes, positive first impression quotes, susanspeaks.com, fin...
Years ago, I read Andrew Carnegie’s metaphor developing people is like mining gold. He shared that sometimes you must move tons of dirt to find an ounce of gold. Every one of us has dirt because we ar...
Polishing the gold in others is easy to do and a valuable habit to develop to transform your relationship results. People will usually rise to the occasion and live up to your positive expectations.
To Polish the Gold & Help Others Shine . . . Flip your positivity switch:What is your first instinct? If you are quick to find fault, look for the negative, or complain about another person, knock it...
Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen or tragedies hit, you can find out very quickly who your real friends are because th...
Finding the good in others is mutually rewarding for both you and the fortunate recipient of your kind words. Don’t you love being around people who make you feel great about yourself? Don’t you want...
Research has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your body releases chemicals that chang...
When you are off somewhere else people notice. Have you found yourself in conversations in which you’re so concerned about what you are going to say next, that you don’t even hear what the other perso...
Your manners are critical for both making a positive first impression and creating success in life, love, and business.
I love acronyms, don’t you? They are quick and easy tools for remembering important lessons that are too good to forget. The PEACE acronym goes straight to the heart of the matter for delivering Servi...
Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it handled? If you were dealing with an inept, uncaring, or untrained employee, they may have...
Showing 1 to 20 of 330 results