Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen or tragedies hit, you can find out very quickly who your real friends are because th...
When you are off somewhere else people notice. Have you found yourself in conversations in which you’re so concerned about what you are going to say next, that you don’t even hear what the other perso...
BE HERE NOWDo you feel fully present and engaged in the way you live your life? Do you immerse yourself in the moment or do you strive and struggle as you negotiate the distractions of our modern worl...
I love acronyms, don’t you? They are quick and easy tools for remembering important lessons that are too good to forget. The PEACE acronym goes straight to the heart of the matter for delivering Servi...
The road to hell (in the metaphorical sense, of course), occurs when the people who have good intentions fail to act, follow-through, or live up to their promises, all of which creates stress, frustra...
ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in a flower garden? They would glide from one person to the next, spreading good wi...
Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or...
Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage, business, friendship, communities, and beyond.
Becoming aware of what you are doing and how others perceive you will provide you with instant insight for making changes where necessary.
Years ago, my childhood friend Steve lost his father. Since Steve had left Tallahassee shortly after high school graduation, we had not seen each other for over a decade. Upon learning of his father’s...
By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which helped us work well together. When they leaned forward, I would lean forwa...
Mingle• Be the connector—introduce people to each other who may not otherwise connect.• Be a conversation fire starter; point out what people have in common as you are introducing them.• Seek out the...
The first step in getting unstuck and moving forward is to examine what is holding you back from taking action. The power is yours to set your intention and take the action needed to create the life y...
Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improv...
Why Do Some People NOT Take Initiative?• They have a FEAR of . . . rejection, looking stupid, failing, criticism, getting out of their comfort zone, or imposing on other people.• They are unmotivated...
You can shift other people's attitudes by shifting your own. When people project rudeness, impatience, and intolerance they attract the same in return. If someone looks like they are having a difficul...
Whatever you are putting out into the universe is going to be returned unto you and have a direct correlation to what you are getting back. In many ways, you are a magnet and manifest accordingly.
The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in Marketing in one hand and ‘a tiger by the tail’ in the other. I was on a mission to...
Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and choosing to get in the game—so, step up, step out, and show up!
Introduce Yourself. Being confident and outgoing will empower you to approach new people who might be reluctant to take the first step. It is amazing how many people we come in contact with yet pass l...