There was a product which seemed attractive, expensive, portable, beautiful and simple. Everybody talked about its beauty but they bought it for it's simplicity.
Customers loves certainty, make sure you give it to them.
Hug your customers but also offer handshake to your competitors.
When your pipeline is full – with business coming out of your ears – the notion of people asking for a discount will sound hilarious, because you’ll already be at capacity
Many companies expect loyal customers without providing loyal service. This has been the visionary failure of countless corporations.
The salesperson you’d ideally like to be and the salesperson you’d like to encounter as a customer should roughly be the same, shouldn’t they?
I can’t and won’t promise you magic sales fairy dust or the Jedi Mind Trick for salespeople – they simply don’t exist.
If you don't appreciate your customers, someone else will.
If what you sell doesn’t help me then why are you knocking on my door?
We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done.
Arguably insane utility workers that blatantly harass law abiding customers is likely to become more frequent as the long term effects of biologically toxic radio frequency (RF) radiation exposures fr...
If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed.
Do not compromise on the quality and your customers will not negotiate on the price.
Your target market are more bothered about whether what you sell will get them promoted, sacked, recognised, accepted, praised or laid.
We all need salespeople who understand the problem and can deliver a solution that works brilliantly for both sides.
Remember: when you walk into a DIY store to buy a drill, you don’t want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill.
Salespeople need to Earn the right to become suppliers more than they ever did before.
People who succeed in business aren't afraid to hear feedback from their customers -- they actually thrive from it.
Everybody make words,' he continued. 'Everybody write things down. Children in school do lessons in my books. Teachers put grades in my books. Love letters sent in envelopes I sell. Ledgers for accoun...
Salespeople who think that it’s all about price aren’t required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation.
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