Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered!
Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.
Either you follow-up or you fold-up
Wearing Nametags- On OthersI enjoy reading nametags and calling people by their names before we have officially met or been introduced. It provides an instant icebreaker. Walking up to someone and say...
The variety of political positions shared on Facebook in the 2016 Presidential Election was both entertaining and, sadly, destructive. I observed friends of a lifetime divide into different camps and...
11 Tips for Building Rapport1. Adapt to the other person’s energy level.2. Assume rapport.3. Be open and friendly.4. Exude warmth and approachability.5. Find common ground or mutual agreement.6. Keep...
How's your humor? What can you do to have more humorous lines to use in the right place at the right time? I highly recommend it! Laughter is the best medicine indeed. Not only will you enjoy the expe...
He is Your Customer, the Reason behind Your Customs.
Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen or tragedies hit, you can find out very quickly who your real friends are because th...
Instead of selling to your customers, help them buy.
Once you start looking, you will discover unlimited links and openers for nurturing camaraderie. Do you drive the same car? Did you attend the same college? Do you both write with your left hand? Love...
Having a sense of humor can be one of your greatest assets and equip you with an undeniable attractor factor. The benefits extend far past a quick wit and spontaneous laughter. It can help you lower s...
Businesses need to be more alert. Sometimes the problem is not the customer service, it is the product.
The Truth Can Hurt . . .Honesty is one of your most valuable virtues, however, when used without discretion, it can reap unfavorable repercussions.
Review and reread your work before you hit send, post, or publish. Thankfully, many of the social media channels allow you to edit what you have created after they have been posted. However, there wil...
In this fast-paced digitally connected world, your competitor is only a WhatsApp message away. Be reachable by every medium possible
Indiscretion and poor judgment not only can destroy a positive first impression, they also can have lasting negative consequences for which there is no return. Even years into the future, moments of i...
It takes just a step to meet a potential customer!
Our customers are not our competitors. We compete for them, not with them.
When you are off somewhere else people notice. Have you found yourself in conversations in which you’re so concerned about what you are going to say next, that you don’t even hear what the other perso...
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