Variety is the Spice of Life. Voices come in all shapes, tones, and sizes. Some are compelling and effective, while others are grating and agitating.
The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and powerfully impact your confidence.
Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.
10 Conversation Bridge Builders1. Simply say hello with a smile.2. Ask them what they love about their work.3. Ask natural questions out of genuine curiosity. 4. Get a person talking about what’s impo...
Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you will instill confidence in others.
In 1966, American anthropologist Edward T. Hall specified four distinct distance zones to describe the perception of physical space around us. Understanding these zones and honoring their invisible bo...
Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can see, our troubles are all the same. You wanna be where everybody knows your name.
The first step in getting unstuck and moving forward is to examine what is holding you back from taking action. The power is yours to set your intention and take the action needed to create the life y...
Use Fun & Humor. Humor lightens spirits, comforts through a challenge, brings people together, engages, and entertains. Bring delight and joy to others and you will leave them wanting more.
Understanding a wide range of personalities will help improve your communication, connection, and engagement not only at work, but in your relationships at home, in life, and in love.
Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.
Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering the...
In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance, and walk. Even today, there are Cotillion classes for young peop...
The wonderful world of human relationships is a rich mixture of backgrounds, perceptions, habits, preferences, behaviors, and motivators. These differences can create barriers to communication and con...
Be fiercely curious about who they are, what they do, what they like, and what they need. If you pay attention to them, they will pay attention to you.
Find Your Funny Bone . . .Life provides plenty of material for things for you to laugh at. Seek irony, coincidence, and the abundance of simple humor in life’s little absurdities.
Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of caution. If you don’t want your humor to come back and bite you, don’t hurt one per...
The Words You ThinkYour thoughts lay the foundation for your life’s experience. Are you utilizing your thoughts for your highest good or are they harmful to you and others? Are your thoughts building...
Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to a drug overdose. When Tom returned to work weeks later, Brian approached him...
To remember people’s names, use usual Imagery—Connect the name with a mental picture that will remind you of that person. If his name is Barry, think of berries. If her name is Cheri, imagine her drin...
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