The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and powerfully impact your confidence.
Some people not only burn their bridges, but they also torch the town! With all their deeds of drama and destruction, they leave behind an aftermath of distrust, disrespect, and disappointment. And fo...
Service [sur-vis] noun1. the act of helping, aiding, or doing work for another.Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing serv...
Since we are all unique and individual, being cognizant of different personality styles will help you better recognize where others are coming from to minimize barriers, build trust, and catapult your...
Situational awareness enables you to observe your periphery with a clear vision and emotional foresight, which may inevitably keep you socially, physically, or professionally out of harm's way. Connec...
Smiling Bloopers• Insincere smiling can backfire! (Different from a shy smile that just beckons a friendly hello.)• Transitioning from a smile to a straight face, too quickly, may give others the impr...
Smiling and Expressions of Emotion. A genuine smile is inviting, contagious, and encouraging. People do read a book by its cover and your expressions provide a glimpse for what they’ll find inside.
Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside.
Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire the sad, encourage the hopeless, heal a heart, or change someone's world for the bet...
Smiling reduces blood pressure by lowering the stress-inducing hormones, such as adrenaline and cortisol. As my mother, who is now in her eighties, navigates the challenges of aging, her mantra has be...
Social orientation can be used to your advantage to make a great first impression; however, it can also backfire when we violate the boundaries of someone else’s personal space. Awareness of space, or...
Sociologically speaking, as Americans we often lack social, cultural, and mindful awareness. We hear the stories of how our arrogance has been known to offend, confuse, and alienate people from other...
Take the initiative with deliberate steps to be a polite person:1. Cover your mouth when you cough or sneeze.2. Reciprocate a thoughtful word or a good deed in kind.3. Say excuse me when you bump into...
The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation to engage, impress, and interact with guests....
The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their level to increase clarity and understanding.
The Art of Action explores specific action steps you can take for personal and professional transformation. Start by taking the initiative to be kind, courageous, and polite.
Take the initiative with deliberate steps to be a polite person:1. Say please when you are making a request or asking for help. 2. Say thank you when a person has said or done something kind or at you...
Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . . • Say no?• Req...
14 Awesome Conversation Starters1. What do you do for fun? Hobbies, recreation . . . 2. What are your super powers? Gifts, talents, strengths.3. Good morning! It’s great to see you! 4. What is your st...
Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.
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