“ As you navigate the various zones with people, a variety of specific physical and psychological responses are elicited from them. Until you know someone, avoid invading his or her personal space. Gett… Susan C. Young
“ What are the key elements for a fabulous, well-delivered compliment? You . . .• are sincere and genuine.• give it freely without expecting anything in return. Your compliment is a selfless gift, not a… Susan C. Young
“ The road to hell (in the metaphorical sense, of course), occurs when the people who have good intentions fail to act, follow-through, or live up to their promises, all of which creates stress, frustra… Susan C. Young
“ Research has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your body releases chemicals that chang… Susan C. Young
“ It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking.And… Susan C. Young
“ Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage, business, friendship, communities, and beyond. Susan C.Young
“ To cultivate bravery and courage, try something new for the first time. Take a chance. Stretch beyond your familiar limits by taking risks that move you out of your old mindset and into a new perspect… Susan C. Young
“ To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and personally powerful? Your competencies will ground you and build your s… Susan C. Young
“ Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or… Susan C. Young
“ To cultivate bravery and courage, start small. Taking small, consistent steps for calculated risks will help you test your footing. Once you begin enjoying mini-victories, you will be able to build up… Susan C. Young
“ Polite people tend to be more respected, admired, and appreciated than their rude counterparts. Susan C. Young
“ ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in a flower garden? They would glide from one person to the next, spreading good wi… Susan C. Young
“ To Become an Attentive Listener . . . • Observe a person’s physical presence to see how their body language aligns with their message. • Recognize what is being said on the surface.• Engage your intui… Susan C. Young
“ 10 Conversation Bridge Builders1. Simply say hello with a smile.2. Ask them what they love about their work.3. Ask natural questions out of genuine curiosity. 4. Get a person talking about what’s impo… Susan C. Young
“ To cultivate bravery and courage, ground yourself in your character values:Building a solid foundation of integrity and character will fortify your confidence to face down fears and take bold action. Susan C. Young
“ What is appropriate in one setting may be entirely inappropriate in another. How you behave at a football game is different than how you behave at your sister’s wedding. How you interact with your clo… Susan C. Young
“ To cultivate bravery and courage, interview brave people and learn their secrets.Whom do you know that displays courage and confidence? Ask them for their best practices, mimic their actions, follow t… Susan C. Young
“ To Polish the Gold & Help Others Shine . . . Brag about their accomplishments in front of others:For years, I have shared that the definition of a good friend is someone who says nice things about you… Susan C. Young
“ Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you will instill confidence in others. Susan C. Young
