Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or...
You’re Not AloneWhen I was speaking to thousands of teenagers a year, I interviewed my niece Sarah Jane, who was a high school student at the time. I asked, What do you think would be helpful for kids...
Mingle• Be the connector—introduce people to each other who may not otherwise connect.• Be a conversation fire starter; point out what people have in common as you are introducing them.• Seek out the...
Your tone demonstrates. . .• Energy• Volume• Sincerity• Confidence• Happiness• Sadness• Preoccupation• Anger• Efficiency• Empathy
Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions.
Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering the...
Finding the good in others is mutually rewarding for both you and the fortunate recipient of your kind words. Don’t you love being around people who make you feel great about yourself? Don’t you want...
Polite people tend to be more respected, admired, and appreciated than their rude counterparts.
The first step in getting unstuck and moving forward is to examine what is holding you back from taking action. The power is yours to set your intention and take the action needed to create the life y...
It is unimpressive to not hold a door open for the next person coming through. After a satisfying workout at my gym, I was walking behind a man who was exiting at the same time. He was only about two...
The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in Marketing in one hand and ‘a tiger by the tail’ in the other. I was on a mission to...
At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.
Brian is a deeply compassionate man who was sad to learn that his work colleague, Tom, had lost his 17-year-old daughter to a drug overdose. When Tom returned to work weeks later, Brian approached him...
Why Do Some People NOT Take Initiative?• They have a FEAR of . . . rejection, looking stupid, failing, criticism, getting out of their comfort zone, or imposing on other people.• They are unmotivated...
Years ago, my childhood friend Steve lost his father. Since Steve had left Tallahassee shortly after high school graduation, we had not seen each other for over a decade. Upon learning of his father’s...
Your first words will outlive your conversations and impact how you are remembered, liked, or regarded. Wouldn’t you enjoy opening conversations with ease and mutual recognition? The challenging part...
To cultivate bravery and courage, start small. Taking small, consistent steps for calculated risks will help you test your footing. Once you begin enjoying mini-victories, you will be able to build up...
Years ago, I read Andrew Carnegie’s metaphor developing people is like mining gold. He shared that sometimes you must move tons of dirt to find an ounce of gold. Every one of us has dirt because we ar...
Your heightened awareness of their perceptions, experiences, emotions, and personality styles can reveal why they feel the way they do so that you can choose your responses wisely and compassionately.
BE HERE NOWDo you feel fully present and engaged in the way you live your life? Do you immerse yourself in the moment or do you strive and struggle as you negotiate the distractions of our modern worl...
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