“ Poor Posture Promotes . . . In addition to sabotaging people’s perceptions and impressions of you, poor posture can cause uncomfortable health issues:• Fatigue• Discomfort• Neck and back pain• Muscle… Susan C. Young
“ Meeting someone for the first time has significance, but for some people, the awkwardness can be so great that they avoid a conversation altogether. The person who may be shy, introverted, or afraid o… Susan C. Young
“ To Polish the Gold & Help Others Shine . . . Be complimentary:Find something positive to say to compliment another person. Whether they are being a great parent, dressing nicely, maintaining a gorgeou… Susan C. Young
“ As a professional speaker, Susanne travels all over the country and practically lives on airplanes. One day as she entered security to board yet another flight, she was struck by the poise, posture, a… Susan C. Young
“ Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions. Susan C. Young
“ In her book, Ask Outrageously! my friend Linda Swindling suggests to Mimic the body language of the most powerful people you know. They stand up straight, make appropriate eye contact, and use gesture… Susan C. Young
“ Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or break the outcome of your entire conversation. Been t… Susan C. Young
“ A lack of engagement sends the message that you may not care, are not interested, are too busy, or that the other person does not matter to you. Even though this is rarely your intention, it can happe… Susan C. Young
“ When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels. Susan C. Young
“ What does a solid, comfortable, impressive handshake look and feel like? To deliver a great handshake . . . • Extend your right hand out vertically at a comfortable waist level toward the person you a… Susan C. Young
“ The way you deliver the words you say becomes your vocal image. This vocal image can make or break your first impressions, impact your communication, and determine how people respond to you. Susan C. Young
“ The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on th… Susan C. Young
“ Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There was a lady whom I did not know sitting on the bike next to me. As we waited for the… Susan C. Young
“ Social orientation can be used to your advantage to make a great first impression; however, it can also backfire when we violate the boundaries of someone else’s personal space. Awareness of space, or… Susan C. Young
“ Physical touch is one of my primary love languages. For those of us who share this love language, touching is an endearing gesture of affection, appreciation, and connection. It is not intended to be… Susan C. Young
“ I spend a great deal of time on airplanes traveling from one speaking engagement to the next. There have been times when I have sat for hours next to strangers with whom I never made eye contact or ut… Susan C. Young
“ You’re Not AloneWhen I was speaking to thousands of teenagers a year, I interviewed my niece Sarah Jane, who was a high school student at the time. I asked, What do you think would be helpful for kids… Susan C. Young
“ Your smile draws people to you as it simultaneously brings out the best in you both. Susan C. Young
“ Your first words will outlive your conversations and impact how you are remembered, liked, or regarded. Wouldn’t you enjoy opening conversations with ease and mutual recognition? The challenging part… Susan C. Young
“ You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to listening.These listening planes were first introduced by the American composer Aaron Coplan… Susan C. Young
