Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future recall...
Most everyone has the classic question stamped on their forehead that asks, What’s in It for Me? It is not a matter of being self-centered, arrogant, or narcissistic; it is simply a natural and instin...
Notice what your inner critic is saying, and issue a cease and desist! Regain control. Resist, and refuse to listen.
One of the most compelling things about you is the energy you put forth—whether it is positive, negative, or neutral. And that is only the beginning.
What is easy for one person may be terrifying for another. Not all people have developed an unshakable confidence to kick butt and conquer. How can meek and quiet wallflowers, both women and men, join...
Throughout my life, I have been blessed with a positive and resilient attitude. I grew up with an alcoholic father and he tested my disposition in more ways than you might imagine. Knowing I couldn't...
Poise: a graceful and elegant bearing in person; a composure of dignity and manner.Postures: the position of a person’s body when standing, sitting, or walking; carriage, bearing, and stance.
Years ago, my mentor, Mary Seals and I shared a mutual acquaintance who was successful in sales, but had a questionable reputation. I told her, I really like him, but I can’t trust him as far as I can...
Presenting Mix, Mingle & Glow in a social context is a lovely way to describe how you can make a great first impression by taking the initiative to help other people shine. Think of the times when you...
Why would you be anything other than your unique and best self?
Self-confident people don’t make their self-esteem, self-image, happiness, or self-confidence dependent on another person’s approval, validation, or acceptance.
Standing in your personal truth enables you to transcend social layers of happenstance and get to the heart of matters—revealing what is raw and real.
Steer clear of negativity and set boundaries so that when people bring it on, you can engage your force-field to deflect their distracting energy.
Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . . • Say no?• Req...
The Art of Communication shares insights to help you communicate with a higher awareness and focused intention and meet people on their level to increase clarity and understanding.
The Art of First Impressions for Positive Impact is based on the premise that when you become self-aware and learn how to shine bright as your best self, you can transform your relationships in life a...
The Physical Language of ListeningActive listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . ....
The Warm Welcome of Hospitality. Walt Disney World is the epitome of world-class customer service. Employees must be hyper-vigilant of spatial orientation to engage, impress, and interact with guests....
Your success and legacy, personally and professionally, are built through the impressions you make one encounter at a time.
The days of the pushy salesmen and self-serving narcissists are over. That type of behavior quickly alienates and pushes people away because it offends and can’t be trusted.
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