We all know that person—the one who wakes up on the right side of the bed; the one who surely consumed a bowl of sunshine for breakfast; the one who asks how you’re doing and means it. How do they ema...
Science proves that what appears to be solid is simply moving at a slower rate. Whereas, what is moving, grooving, and flowing, has a higher rate of vibration. We as humans work the same way.
People must believe that you are real and are who you say you are, otherwise they will not want to do business with you, much less make the effort to move forward in starting and building a relationsh...
It is through these facial expressions that we write and feel our life story, create lifelong social habits—through which we are received and perceived by a multitude of others. When you want to make...
It is generally believed that nearly 40 percent of your first impression will be set from the tone of your voice. Your vocal thermometer can be more impactful than the actual words you use.
Extend InvitationsHow many times have you sat at home alone feeling jealous or sad that you were not invited to a party or out to dinner? You may have seen people having fun on Facebook and wondered w...
Where my previous motivation had been a self-serving ambition, my new service mindset was dedicated to serving a vision greater than myself. Within a year, I quadrupled my income, and then I doubled i...
Make the personal choice to instill healthy habits and hygiene into your life. When you resolve to live a healthier life, you will feel better, look better, enjoy improved well-being and make a better...
Knowing how to make a great first impression will enable you to more easily achieve your goals and live out your hopes and dreams to become a happier, more content you.
Being 100 percent in the moment and focusing on the person you’re with is one of the finest compliments you can offer. One of the most respectful and considerate things you can do for another is to tr...
Throughout your life, thousands of people will cross your path. Some you will remember fondly. Some you will remember negatively. Others will slip by unnoticed, perhaps because they were neutral, unen...
In our high-tech world today, there are unlimited ways with which you can search for people, places, and events to connect you with like-minded people. Food enthusiasts? There are local cooking classe...
Every time you speak, you are using your voice to connect with others, whether it is in-person, on the phone, or in a recorded message.
Being PresentYears ago, I attended a conference where the keynote speaker encouraged everyone to BE HERE NOW! It grabbed people's attention and reminded us that living, loving, listening, and laughing...
Begin to take the initiative when you want to meet someone new. Be the one who steps forward first. Simply say hello and begin a conversation.
Active listening is the ultimate Golden Rule for sensational customer service. Just as the important people in your life will feel more valued and appreciated when you actively listen, so will your cu...
ASK YOURSELF: How can you utilize active listening to provide sensational customer service? How will this help resolve complaints from unhappy customers?• Give them your full attention and listen with...
As with art, first impressions are not rigid or carved in stone. Rather they are agile and adaptable, depending on the inspiration, the artist, the observer, the medium, and the circumstance.
Every one of your first encounters begins with a blank canvas which provides you with unlimited opportunities to color your world in the ways you most desire.
You have met phonies—fake people who appear plastic and put on airs trying to impress other people. The person they present to the world is not the person who resides inside.