To remember people’s names, wash, rinse, repeat—Repeat a person’s name upon introduction, throughout the conversation, and as you bid farewell. Try it both in your mind as well as out loud. Avoid nick...
Glow What can you do and how can you be in order to bring out the best in others and truly help them shine?• Be complimentary; say something nice.• Be a great listener and make them feel like you are...
When a foundation is built following sound structural principles, with solid, high-quality materials, anything that is layered on top is more secure, durable, and resilient. Your integrity works the s...
Haven’t you known people who seem to have a sixth sense super-power when it comes to connecting, communicating, and understanding others? These emotionally intelligent people always know the right thi...
UN-Impressives• Lying.• Bragging.• Gossiping.• Cursing and using foul language.• Making self-deprecating comments.• Regularly expressing worry and anxiety.• Criticizing and condemning people and situa...
Humor can heal the heart, instill hope, bring people together, and remind them that life isn’t meant to be so doggone serious. Why not use it for good? There is no denying that humor’s uplifting, ener...
To cultivate bravery and courage, change your attitude toward failure. Many successful people will tell you that if you aren’t failing, you aren’t trying—that failure is an essential precursor to achi...
We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want to do business with people who make them feel valued, appreciated, and happy.
Through change and challenge, if our personal foundations are built with quality virtues of character and integrity, we are more resilient, healthy, and ultimately more impressive.
Imagine how your positive attitude feels when you are enjoying a fabulous day—the sky is blue, the grass is green, the birds are singing—and all is right in your world. You are filled with boundless e...
In our natural world, it is the strongest of the species that claim their space, seek out new territories, explore their surroundings, and learn how to survive and thrive. It is those same qualities t...
True confidence is not something that can always be determined by a first impression. It may take a few interactions to detect whether a person is full of false bravado or if they are the real McCoy.
What is the motive behind your services? If it is self-centered, self-serving, and lacking consideration for others, then earning people’s trust, rapport, and business will inevitably be more of a str...
Why would you be anything other than your unique and best self?
Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future recall...
Most everyone has the classic question stamped on their forehead that asks, What’s in It for Me? It is not a matter of being self-centered, arrogant, or narcissistic; it is simply a natural and instin...
Notice what your inner critic is saying, and issue a cease and desist! Regain control. Resist, and refuse to listen.
Presenting Mix, Mingle & Glow in a social context is a lovely way to describe how you can make a great first impression by taking the initiative to help other people shine. Think of the times when you...
Stepping out and stepping up can be an intimidating experience, especially in social situations where the outcomes are unpredictable and uncertain. Have you ever been reluctant to . . . • Say no?• Req...
The Physical Language of ListeningActive listening is a physical process which transcends simply hearing. Your body language speaks on your behalf as to whether you are fully present and engaged . . ....
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