Your smile is a kind hello and a sincere invitation that opens the gateway to engage others and begin conversations.
Years ago, one of my girlfriends and I were going on a road trip and our destination was four hours away. We started an amazing conversation as our trip began. We arrived four hours later, but it felt...
With your mind alert and your eyes wide open, you will be better able to assess your space and your place for optimizing exchanges and your communication impressions.
When you are fully present and engaged in your workplace, you will demonstrate that you care about the success of your organization, are a team player, have a can-do attitude, and will go the extra mi...
When I meet someone who is truly genuine, I am drawn to their personality and find them easier to approach, engage, and interact with. They have no hint of false pretense, nor do I worry about hidden...
What is the motive behind your services? If it is self-centered, self-serving, and lacking consideration for others, then earning people’s trust, rapport, and business will inevitably be more of a str...
What helps people identify your Super Powers? Instead of hiring a personal PR firm to identify and promote your personal brand, ask yourself what strengths you want to be remembered by.
We prefer to be around others who bring out the best in us and make us feel good, don’t we? Customers want to do business with people who make them feel valued, appreciated, and happy.
We all can give in to our inner critic. I don’t know about you, but I would never allow anyone to speak to me the way I speak to myself! I wouldn’t be their friend!
UN-Impressives of the Poor Listener• Thinking about what you should have done, could have done, or need to do. • Allowing your emotional reactions to take over.• Interrupting the person talking.• Repl...
Trust and rapport are the connective tissue for gaining and maintaining healthy relationships. They provide people with the comfort and reassurance that they are doing business with an organization wh...
To remember people’s names, wash, rinse, repeat—Repeat a person’s name upon introduction, throughout the conversation, and as you bid farewell. Try it both in your mind as well as out loud. Avoid nick...
To cultivate bravery and courage, may the Force be with you. Whether you fortify yourself with a positive mental attitude, affirmations, faith in God, prayer, and meditation, or an innate sense of per...
This insightful quote I once heard stays with me: Tell me what gives you your sense of importance and I will tell you what you are. That is the most important thing about you. That is what determines...
Think of the people whom you love, like, trust, and admire. Isn’t their integrity the golden thread which elevates them to a higher standard in your eyes and in your heart?
Think about the things in life that elicit passion in you and make you happy.
Their engaging manner is grounded in consideration as they seek to get along well with others. People who exhibit charisma and charm are also said to be alluring, bewitching, captivating, magnetic, fa...
The Law of Attraction simply states: What you think about, you bring about. Whatever you focus on will expand and attract more of the same. Whatever you are putting out there is usually what you are g...
Take steps to be humble, sincere, and authentic, and apologize if necessary. If a relationship is valuable to you, it is worth your concern and effort to make it right.
Take a searching inventory of your speech, habits, behaviors, appearance, hobbies, preferences, talents, and products. The key is what makes you distinct and unlike others.