Sometimes you must earn the right to be included. Otherwise, you may appear awkward or pushy.
Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.
The romantic notion of opposites attract works well in fairy tales. However, science proves that like attracts like for healthy communication and successful relationships. Social psychologists have lo...
This method enabled me to expand my territory and create a strong network of loyal customers for referrals and repeat business. Make active listening a deliberate part of your business plan and succes...
To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes milk). These...
To touch or not to touch . . . that is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to...
When you begin conversations with confidence and listen attentively, you will become more flexible and adaptable in most any situation.
Whoever came up with the idea that nice guys finish last must have been either very jaded or downright malicious. Why would a caring, emotionally healthy human being ever think that being un-nice is a...
With your mind alert and your eyes wide open, you will be better able to assess your space and your place for optimizing exchanges and your communication impressions.
Truth builds trust.
ASK YOURSELF: Are your facial expressions in alignment with your true personality? Are they working on your behalf to project the best impression possible?
Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.
Align your voice value with the tone, pace, and pitch of your listeners will help you connect on all levels.
All hugs are not created equal. Some people are naturally gifted in showering others with warmth and affection. They can hug with such a sincere intention it transcends a handshake. Their hugs feel ge...
As if these diverse characteristics weren’t enough, bring them all into a social context where we must work, live, love, and engage with people different from ourselves—is it any wonder that communica...
At any moment, you can use your face to open doors of opportunity if it demonstrates interest, enthusiasm, respect, understanding, delight, agreement, and more.
Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you ask, the more you can learn . . . about people, work, life.
Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially...
Being proactive and intentional will enable you to create a positive experience for yourself and others.
Hugging is quite an intimate contact. Considering the studies done on proxemics we looked at earlier; when you get within two feet of another person you are inside their intimate space. There are some...
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