Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful.
Commonality & Camaraderie. By identifying, developing, and connecting powerful points of reference to others, you will have a rich resource of information from which to engage in stimulating conversat...
Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially...
Become a ‘good finder’ and seek to acknowledge the best you see in others.
At a Chamber of Commerce networking breakfast, two of my friends and I were standing in a circle talking. A stranger approached, interrupted our little reunion, and gave each of us her card. She then...
As you navigate the various zones with people, a variety of specific physical and psychological responses is elicited from them. Until you know someone, avoid invading his or her personal space. Getti...
Active listening is key to all healthy and effective communication, however, it doesn't necessarily come easily.
ASK YOURSELF: Are your facial expressions in alignment with your true personality? Are they working on your behalf to project the best impression possible?
Whoever came up with the idea that nice guys finish last must have been either very jaded or downright malicious. Why would a caring, emotionally healthy human being ever think that being un-nice is a...
When people can't give anything and are only there for themselves, why should others use their time and energy to get involved? There's no benefit.
Top sales professionals will confirm that nurturing their sphere of influence is essential to their success. When trust and rapport are well cultivated, it can yield tremendous bottom-line results.
Through the years, I have heard that the average person speaks at about 150-160 words per minute, but can listen at a rate of about 1,000 words per minute. What is going on during all that extra mind...
The Gift that Keeps on GivingI once had a lovely real estate client named Jane who was an elderly lady living alone. Her sons lived far away in the Pacific Northwest and she rarely saw them. I became...
People who exude these qualities are treasures indeed—not only to the friends they make and strangers they meet, but to the companies who employ them.
Listening is one of the finest ways to demonstrate our love for another human being. How many marriages could be saved, friendships healed, careers made, and opportunities enjoyed if people would simp...
It is crucial to understand that there are myriad interpretations of behavior. When you subscribe only to yours, you may begin to think that everyone else is wrong and thus limit your flexibility and...
If people would read more of these humor books, they wouldn’t need all those self-improvement books!
Get in the GameAs soon as you say something can’t be done, you will be passed by a person who is already doing it. – UnknownDo you typically observe the game of life from the sidelines, sit in the pen...
Eye Contact. Direct eye contact is one of the best compliments you can give to another. You are subliminally telling them that you are listening, they matter, and that what they have to say is importa...
Do you ever sit back and wonder how and why other people are so successful, productive, or accomplished? What is the driver that inspires them to go for the gold, seize opportunities, and make things...