Check Your Ego at the Door. A big part of creating valuable, long-term connections requires setting your ego aside. For some, it’s a struggle to not be the center of attention, of the conversation, or...
If you truly want to impress someone, remember points they shared in previous conversations and mention it when you reconnect.
On the other hand, when presented with a service-minded professional who strives to deliver the best possible experience, aren’t you duly impressed? They are genuinely interested in learning about you...
Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the top and help keep you there!
Teddy Roosevelt has been credited with saying, People don't care how much you know until they know how much you care. Think about that from a sales perspective.
A wise business practice is to become a prolific note-taker if you aren’t already. When you’ve had a great conversation or interaction with someone—whether it is on a conference call, Skype, in a meet...
Memory Makes Magic HappenHave you ever been away from someone for a while and when you are reunited after a long absence, they ask about something or someone whom you talked about previously? My frien...
We’ve all known that one salesperson whose primary motivation in a transaction is to earn a commission—regardless of their customer’s needs. From their body language to their self-driven talking point...
When you ask people about themselves, are you just being polite or do you truly want to know? When you focus your intention and questions on them, it makes them feel special and valued. However, if yo...