Take the initiative with deliberate steps to be a polite person:1. Cover your mouth when you cough or sneeze.2. Reciprocate a thoughtful word or a good deed in kind.3. Say excuse me when you bump into...
Smiling is one of your most powerful non-verbal behaviors. People do read a book by its cover and these expressions provide glimpses into what they will find inside.
Polishing the gold in others will not only make them feel better about themselves, but it will also elevate you in their eyes as well as your own. Gifting others with your words of affirmation is an e...
Palm Reading 101• Palm Up— Conveys openness, service, humility, and sympathy.• Palm Down—Demonstrates authority, superiority, and control.• Palm Vertical—Shows you are meeting on equal terms with a mu...
Ask anyone who has ever fallen in love at first sight and they will tell you—their mutual chemistry created an instant attraction. We have all known friends who went on a first date and knew instantly...
Add a fresh twist of creativity to make a stellar impression which people won’t soon forget. Granted, your venue will determine how far you can stretch and how creative you can be. Making small tweaks...
Why Polish the Gold?• It builds your confidence when you realize that your words have power and can positively influence. • As you seek to find the good in others, you will enjoy the ripple effect rem...
When your speaking style is clear, confident, and concise, your listeners will perceive you as such.
When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking—cooking, cleaning, running the laundry, answering the...
Use positive affirmations to shift your mindset and re-train your brain for positivity.
Trying to engage with an unapproachable person can lead to embarrassment, alienation, and resistance. Why would we set ourselves up for that kind of pain and failure? It’s no wonder that people may av...
Sometimes it is better to refrain from engaging in conversation because making no impression is better than making a bad impression.
Rather than being green with envy, realize that a dramatic difference between the haves and have-nots is the do and do-nots. If you are seeking positive change and transformation, what can you begin t...
All compliments are not created equal. Some may change the trajectory of a person’s life, while others fall on deaf ears. Is it well deserved or earned? People will remember you fondly when you have a...
Your tone of voice can be conveyed in both the words you speak and in the words you write.
Your smile is a magnet for goodwill and positivity. In unison with your attitude, people gravitate to happy people!
Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country include . . .• Information overload• Distractions• Stress/overwhe...
Welcome is a word to use often! Leaders who maintain an open-door policy inspire trust, teamwork, and healthier communication. They are more likely to earn respect, gain buy-in, and foster collaborati...
To cultivate bravery and courage, Do It Scared. Being scared is a precursor to bravery, otherwise, it wouldn’t be bravery, would it? Mustering the courage to stretch beyond your familiar territory is...
Being culturally aware and respectful of others’ cultures will help you to keep the habit of making eye contact in context. As a matter of fact, in some parts of the world making eye contact can be co...