There are new habits you can adopt starting NOW that make you approachable and encourage other people to engage with you.
Active listening is one of the best services a company can provide.
To Polish the Gold & Help Others Shine . . . Be complimentary:Find something positive to say to compliment another person. Whether they are being a great parent, dressing nicely, maintaining a gorgeou...
People who cast a negative energy can make us feel doubtful, devalued, and disrespected. In response, we contract and are left cold as our awesome energy evaporates in their shadow. Downward emotional...
Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or break the outcome of your entire conversation. Been t...
As a professional speaker, Susanne travels all over the country and practically lives on airplanes. One day as she entered security to board yet another flight, she was struck by the poise, posture, a...
Your smile draws people to you as it simultaneously brings out the best in you both.
The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on th...
In her book, Ask Outrageously! my friend Linda Swindling suggests to Mimic the body language of the most powerful people you know. They stand up straight, make appropriate eye contact, and use gesture...
You’re Not AloneWhen I was speaking to thousands of teenagers a year, I interviewed my niece Sarah Jane, who was a high school student at the time. I asked, What do you think would be helpful for kids...
Your tone can represent the character of your business, the strength of your resolve, and express the depths of your convictions.
Your first words will outlive your conversations and impact how you are remembered, liked, or regarded. Wouldn’t you enjoy opening conversations with ease and mutual recognition? The challenging part...
You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to listening.These listening planes were first introduced by the American composer Aaron Coplan...
When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.
Unfortunately, unapproachable leaders create a tense environment that may prevent their people from bringing their best strengths and talents or challenges and solutions forward.
Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There was a lady whom I did not know sitting on the bike next to me. As we waited for the...
Social orientation can be used to your advantage to make a great first impression; however, it can also backfire when we violate the boundaries of someone else’s personal space. Awareness of space, or...
It has been said that poise is our highest state of consciousness. It reflects your presence, composure, balance, gratitude, discretion, and self-respect. Whether a man or a woman, a poised person car...
Be the LikerIf you want to be liked, BE THE LIKER! This was some of the best advice my enlightened mother ever gave me. Throughout my childhood, teen years, and adulthood, this golden nugget of simple...
A lack of engagement sends the message that you may not care, are not interested, are too busy, or that the other person does not matter to you. Even though this is rarely your intention, it can happe...