We can choose how we present ourselves to the world—and we should. From a sales perspective, who would you rather work with? Someone who is friendly and amiable or someone who is stiff and unyielding?
We must remember that some hand gestures which are commonly used and widely accepted in the U.S. might be considered rude or offensive in other countries. As always, I encourage you to be mindful of h...
We will judge others based on their behaviors with little to no understanding or regard for their beliefs or values—standards we may not know, nor typically see. When we do this, things can be taken c...
Well Hello Halo! It is human nature for us to make generalized judgments about a person using only a couple of traits. The Expressivity Halo Theory explains how we connect various personalities to spe...
Well-crafted and open-ended questions typically begin with What, Why, When, Who, How, and Where, all of which can prompt the most delightful of conversations.
What About the Social Introvert?Perhaps you don’t want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on...
What are those behaviors that make us take pause to think twice about a person’s trustworthiness? Guarded body language, lack of eye contact, nervous fidgeting, interrupting, speaking ill of others, l...
What are you projecting? How are you showing up? Are you aware of how your expressions are impacting your communication with others?
What can you do to ensure that your voice value translates into impression value?
What do you do? It’s amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that one age-old question. It is a boring, uncreative default setting for a...
What gives you your sense of importance and makes you feel special? Who and what bring out the best in you? What does it take to make you feel like a million bucks and ready to take on the world? When...
What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confi...
When a leader nurtures an environment of trust, respect, and honesty—business soars, creativity and problem-solving are inspired, and collaboration enables people get more done in less time.
When a person is focused completely on self it is nearly impossible to be mindful of others at the same time. That is a contradiction for healthy communication, networking, and relationship building.
When having lunch or dinner at a long rectangular table, I prefer to take a middle chair so that I can turn to my left or to my right to make meaningful conversation with the people in attendance. Whe...
When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking—cooking, cleaning, running the laundry, answering the...
When people can't give anything and are only there for themselves, why should others use their time and energy to get involved? There's no benefit.
When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness.
When you are mindfully focused, the person with whom you are communicating feels that you are making them a priority—that you value their time and their perspective. It is in these moments that we can...
When you are socially aware, you will realize whether you are forcing yourself into a conversation or have actually been invited to participate.
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