As you navigate the various zones with people, a variety of specific physical and psychological responses are elicited from them. Until you know someone, avoid invading his or her personal space. Gett...
What are the key elements for a fabulous, well-delivered compliment? You . . .• are sincere and genuine.• give it freely without expecting anything in return. Your compliment is a selfless gift, not a...
One simple glance can convey to your recipient that you are . . .• Present• Interested• Paying attention• Being respectful• Listening• Confident• Engaged• Caring• Dedicated• Appreciative• Empathetic•...
The road to hell (in the metaphorical sense, of course), occurs when the people who have good intentions fail to act, follow-through, or live up to their promises, all of which creates stress, frustra...
Research has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your body releases chemicals that chang...
You already know the difference between being a gracious person versus a rude one.
It is unimpressive to speaking rudely to others. Often, all we need to do to ensure that we do not launch into a rude remark is to pause . . . breathe . . . and smile to ourselves before speaking.And...
Your attitude is the outward expression of your internal perceptions, self-esteem, and current thoughts.
Meaningful eye contact has the power to transcend time and space to connect us with others and can be one of the most gracious and important ways to demonstrate attention and respect.
Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing.
Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage, business, friendship, communities, and beyond.
When adversity hits, reframe the challenge and find lessons learned; acknowledge gifts that have come from the pain.
To cultivate bravery and courage, try something new for the first time. Take a chance. Stretch beyond your familiar limits by taking risks that move you out of your old mindset and into a new perspect...
To cultivate bravery and courage, build upon your strengths and talents. What are you good at? What makes you feel confident and personally powerful? Your competencies will ground you and build your s...
Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity on what is important to others and why they act as t...
Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or...
11 Tips for Building Rapport1. Adapt to the other person’s energy level.2. Assume rapport.3. Be open and friendly.4. Exude warmth and approachability.5. Find common ground or mutual agreement.6. Keep...
To cultivate bravery and courage, start small. Taking small, consistent steps for calculated risks will help you test your footing. Once you begin enjoying mini-victories, you will be able to build up...
Strive to be daring and brave rather than reluctant or afraid.
ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in a flower garden? They would glide from one person to the next, spreading good wi...