To Polish the Gold & Help Others Shine . . . Say something nice!My wise mother raised us with the philosophy that if you can’t say something nice, don’t say anything at all. That is a Southern custom...
To Polish the Gold & Help Others Shine . . . Focus on the Positives:Focusing on the positives will get you further in business and further in life. Whatever you focus on will expand. If you focus on w...
To Polish the Gold & Help Others Shine . . . Catch people doing things right:Outstanding leaders know that people will be more engaged, perform at higher levels, and be more loyal when they are apprec...
Use questions to find out where people are, where they want to be, and how you can help them cross the great divide. When I was in real estate, there were times when brand new clients would get into m...
To Polish the Gold & Help Others Shine . . . take the time to mine the gold.Actively seek the goodness in others then express your gratitude for it. Excavate the dirt, seek the treasure, and polish th...
When speakers make eye contact with an audience, they will be perceived as being more prepared, more competent, confident, and trustworthy. Eye contact helps to relax the speaker and reminds them that...
What is acceptable on a personal level is very different from what is acceptable on a business level. When we utilize touch well, we can elevate our presentation, demonstrate respect, and convey confi...
Mindful Awareness. Be fully involved in the moment—right now! Developing this ability instills a sixth sense for navigating connections. Be intentional and thoughtful; listen and care.
Finding the right time is like discovering a social portal which opens a gate for others to receive your message and get you. You only get one chance to make a first impression and if the gate begins...
To Polish the Gold & Help Others Shine . . . Make a list of positives:Whether you would like to nurture a healthy relationship or improve a toxic one, make a list of positives which you admire about t...
Understanding Personality Styles Helps You:• Communicate more easily with others by understanding their perspectives.• Adapt your behavior to resonate with others. • Develop deeper levels of compassio...
Service [sur-vis] noun1. the act of helping, aiding, or doing work for another.Does this dictionary definition sound simplistic? Well, it is foundational to delivering world-class, game-changing serv...
So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few inquiring questions were placed, I would let them do all the talking.
The variety of political positions shared on Facebook in the 2016 Presidential Election was both entertaining and, sadly, destructive. I observed friends of a lifetime divide into different camps and...
Free Flowing DialogueHave you ever been engaged in a conversation which was so dynamic that you were both firing on all cylinders, in perfect harmony and at warp speed?
Communication skills, quotes by Susan C Young, relationship quotes, how to be complimentary, motivational speaker Susan Young, positivity quotes, positive first impression quotes, susanspeaks.com, fin...
A closed-ended question, however, is one which could be answered with a one-word answer or a simple yes or no. It can bring a dynamic dialogue to an awkward halt or stalemate. You can easily flip the...
Years ago, I read Andrew Carnegie’s metaphor developing people is like mining gold. He shared that sometimes you must move tons of dirt to find an ounce of gold. Every one of us has dirt because we ar...
In medicine, prescription before diagnosis is malpractice. Asking the right questions will help you discover a person’s needs and concerns so that you can respond intelligently and appropriately.Yet s...
When you are genuinely interested, your authenticity reveals itself in your body language, attitude, facial gestures, eye contact, and overall responsiveness.
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