Believe in your power to make happiness a choice—do so every day, until it becomes a lifelong habit.
Your internal thoughts determine your outer world.
Whether it is in a sales situation, love at first sight, a husband and wife having an important conversation, a parent disciplining a child, or a teacher instructing her students, eye contact is a pow...
An engaging conversation is a two-way street. Learn to delight in dialogue to ensure mutual respect and consideration.
Eye Contact Can Reveal if a Person is . . . • Shy or gregarious• Honest or deceitful• Confident or terrified• Interested or bored• Patient or irritated• Sincere or inauthentic• Organized or Unprepared...
Wearing Nametags- On OthersI enjoy reading nametags and calling people by their names before we have officially met or been introduced. It provides an instant icebreaker. Walking up to someone and say...
Wearing Nametags- On YourselfThe purpose of wearing nametags in the first place is for people to see your name. Otherwise, why bother? We have all seen nametag placements that range from proper to dow...
Ambiverts typically . . .• Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when mak...
Using names with respect and consideration tells a person that you care, are present and engaged, and that you are genuinely interested in making a connection. You make them feel remembered!
More people continue to be and do exactly the things in life that prevent them from getting what they want or from waking up excited about their day.
Your eyes are the windows to your soul indeed. It is a cliché for a good reason—it is a timeless truth with universal application.
Business CardsDo you attend events where business cards are exchanged in a networking environment? My friend Brian Haugen is a networking ninja. His gregarious personality and love for people have ena...
A high-pitched voice may sound less authoritative, more youthful, and less experienced, whereas, a lower pitched voice may be perceived as being more authoritative, confident, and credible. It is unfo...
Contextual awareness represents a continuum of behaviors, which illustrates how and why groups of people unite or divide among cultures.
Communication skills, quotes by Susan C Young, relationship quotes, employee engagement, speaker Susan Young, first impressions quotes, networking quotes, customer service quotes, motivational leaders...
At times, maintaining a positive attitude and outlook takes great risk, courage, toughness, and flexibility. It is not easy to stay positive in a cynical and negative world.
Emotion is energy in motion; therefore, different states of mind, perceptions, and feelings can all result in different electromagnetic frequencies. How can you elevate your enthusiasm and energize yo...
We've all been in the middle of a conversation and the person with whom we are speaking breaks eye contact, appears distracted, glazes over, or looks elsewhere. Their simple eye movement can quickly b...
A closed-ended question, however, is one which could be answered with a one-word answer or a simple yes or no. It can bring a dynamic dialogue to an awkward halt or stalemate. You can easily flip the...
When you sincerely want to connect on deeper levels and encourage other people to talk about themselves, use open-ended questions to stimulate your conversation and get the ball rolling.
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