I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not get it.
We all can give in to our inner critic. I don’t know about you, but I would never allow anyone to speak to me the way I speak to myself! I wouldn’t be their friend!
When you have scheduled an appointment, or have made a commitment, you have essentially made a promise. Keep your promises. Being punctual demonstrates your consideration for others and that you can b...
In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By being personable and friendly, you will receive more positive and welcoming r...
The word brand has now taken an individualized and highly personalized shift toward how you are perceived in the minds of others.
In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with animation and enthusiasm. This form of kinesthetic responsiveness provides a splendid example of h...
When you feel low self-confidence, it is usually the result of the negative thoughts your inner critic whispers in the darkness of your mind.
What do confidence and command look like when you see them? Moving one step past a healthy self-esteem, they project an air of authority, respect, and deliberate intention.
Their engaging manner is grounded in consideration as they seek to get along well with others. People who exhibit charisma and charm are also said to be alluring, bewitching, captivating, magnetic, fa...
We tend to listen to the people who believe in their own words as opposed to those who don’t. When we feel their conviction, they earn our buy-in.
Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve...
Mirroring is simply the process of discreetly matching and mirroring the subtle behaviors and qualities of the person with whom you are connecting. It's a form of behavioral reflection that unconsciou...
When they are authentically engaged, their positive impressions create memorable moments and leave a lasting impact. Physical beauty becomes irrelevant because their exuberance and engagement bring ou...
Without a second look, your habits and hygiene reflect a lot about you—your thoughts, values, beliefs, priorities, self-esteem, self-respect, confidence, and every other category covered in this book...
Our cultural lens is so much a part of us that we are not even aware of how obvious it is to others. Like the nose on your face, you may forget that it is there, but everyone else sees it. I can’t loo...
People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world and life is good. Knowing that this is a universal yearning, what can you do...
People will form impressions, assumptions, opinions, and judgments all within a few short seconds. To make a favorable first impression and make these seconds count, enhance your image by choosing cle...
Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the latter? Questions pique interest and can keep the dialogue flowin...
Regardless of the venue, there are skills you can learn and special qualities you can adopt which can help you optimize social encounters.
Service Beyond Self is Essential for Success Because It . . .• Builds credibility, trust, and customer satisfaction.• Strengthens your personal reputation and public image.• Fosters goodwill and makes...
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