The enemy of accountability is ambiguity
The lack of conflict is precisely the cause of one of the biggest problems that meetings have: they are boring.
Conflict is productive
People who don’t like conflict have an amazing ability to avoid it, even when they know it’s theoretically necessary
I don’t think anyone ever gets completely used to conflict. If it’s not a little uncomfortable, then it’s not real. The key is to keep doing it anyway
Employees who can't trust their leader to be vulnerable are not going to be vulnerable and build trust with one another.
Ego is the ultimate killer on a team
Teams have to eliminate ambiguity and interpretation when it comes to success.
Whether we're talking about leadership, teamwork, or client service, there is no more powerful attribute than the ability to be genuinely honest about one's weaknesses, mistakes, and needs for help.
What's amazing is that so many leaders who value teamwork will tolerate people who aren't humble. They reluctantly hire self-centred people and then justify it because those people have desired skills...
Team synergy has an extraordinary impact on business results.
To achieve results. This is the only true measure of a team P.42
Like a good marriage, trust on a team is never complete; it must be maintained over time
A fractured team is just like a broken arm or leg; fixing it is always painful, and sometimes you have to rebreak it to make it heal correctly. And the rebreak hurts a lot more than the initial break,...
• Team Effectiveness Exercise. This exercise requires team members to identify the single most important contribution that each of their peers makes to the team, as well as the one area that they must...
It's as simple as this. When people don't unload their opinions and feel like they've been listened to, they won't really get on board.
I have yet to meet members of a leadership team who I thought lacked the intelligence or the domain expertise required to be successful. I've met many, however, who failed to foster organizational hea...
Teamwork requires some sacrifice up front people who work as a team have to put the collective needs of the group ahead of their individual interests.
Ripping the Band-Aid off quickly is
Results-oriented teams establish their own measurements for success. They don’t allow themselves the wiggle room of subjectivity. But this is not easy, because subjectivity is attractive.