The healthier an organization is, the more of its intelligence it is able to tap into and use. Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is...
The most unhappy people in a company are the ones who don't fit the culture and are allowed to stay. They know they don't belong. Deep down inside they don't want to be there. They're miserable.
Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.
I believe in the old saying that if you can’t measure something, you can’t improve it.
On great teams - the kind where people trust each other, engage in open conflict, and then commit to decisions - team members have the courage and confidence to confront one another when they see some...
Anybody, and any company, can have a big run of success once, but if you're going to repeat that over time, you need to be aware that you need to keep learning.
Even though clients require us to be competent enough to meet their needs, it is ultimately our honesty, humility, and selflessness that will endear us to them and allow them to trust and depend on us...
When people come together and set aside their individual needs for the good of the whole, they can accomplish what might have looked impossible on paper. They do this by eliminating the politics and c...
Hungry Only: The Bulldozer
I coach soccer, and my wife and I are very involved in our kids' lives. Our family is busy with doctor appointments, soccer practice, school, work, travel, vacation... life.
The five behavioral manifestations of teamwork: trust, conflict, commitment, accountability and results
No action, activity, or process is more central to a healthy organization than the meeting.
Make dumb suggestions.
In consulting, entering the danger comes into play in those moments when you’re in a meeting and someone says something that is either strange or politically sensitive, and you know that the level of...
If people don’t weigh in, they can’t buy in.
Humility isn't thinking less of yourself, but thinking of yourself less.
Because when a team recovers from an incident of destructive conflict, it builds confidence that it can survive such an event, which in turn builds trust.
. . his biggest problem was his need for a problem.
When truth takes a backseat to ego and politics, trust is lost.
People in a healthy organization, beginning with the leaders, learn from one another, identify critical issues, and recover quickly from mistakes.