“ Чтобы лучше понять модель пяти пороков, можно рассмотреть ее противоположность — модель пяти добродетелей команды, и представить, как ведут себя члены сплоченного коллектива. Они доверяют друг другу.… Patrick Lencioni
“ We always have team members go back to their direct reports and share their profile information. This serves three purposes. First, it provides a great opportunity for demonstrating vulnerability with… Patrick Lencioni
“ So I just go into sales meetings with the idea that I’m going to find a way to help them in some meaningful way. Then, Patrick Lencioni
“ Last frontier of competitive advantage will be the transformation of unhealthy organizations into healthy ones, Patrick Lencioni
“ You admit it was a bad idea as soon as you realize it. You laugh at yourself. You take their ribbing. And most important, you don’t stop making suggestions. Most of your ideas won’t be horrible. Even Patrick Lencioni
“ What is the single most important behavioral characteristic or quality demonstrated by this person that contributes to the strength of our team? Patrick Lencioni
“ Well, he was clearly thinking out loud, probably someone who wants to be at practice. I love gym rats, but not just the kind who want to play one-on-one all day. I like the kids who come early and do… Patrick Lencioni
“ Wanting to be popular with your direct reports instead of holding them accountable. Patrick Lencioni
“ The most important principle that an executive must embrace is a desire to produce results. As obvious as this sounds, it is not universally practiced by the highest-ranking executives in many compani… Patrick Lencioni
“ Teamwork remains the one sustainable competitive advantage that has been largely untapped. Patrick Lencioni
“ If team members are never pushing one another outside of their emotional comfort zones during discussions, then it is extremely likely that they’re not making the best decisions for the organization. Patrick Lencioni
“ Gut Feel Versus Structure Many leaders, especially those who run smaller organizations, believe that they have the natural skills they need to choose good people without any real process. They look ba… Patrick Lencioni
“ Great team players lack excessive ego or concerns about status. They are quick to point out the contributions of others and slow to seek attention for their own. They share credit, emphasize team over… Patrick Lencioni
“ At its core, naked service boils down to the ability of a service provider to be vulnerable—to embrace uncommon levels of humility, selflessness, and transparency for the good of a client. Patrick Lencioni
“ We like to believe that we do bad things because of the situations we are in, but somehow we easily come to the conclusion that others do bad things because they are predisposed to being bad. (Similar… Patrick Lencioni
“ The fundamental attribution error is the tendency of human beings to attribute the negative or frustrating behaviors of their colleagues to their intentions and personalities, while attributing their… Patrick Lencioni
“ You have a passionate, unfiltered, messy, provocative discussion that ends when the leader of the team decides all the information has been aired. At that point, if no one has made a compelling enough… Patrick Lencioni
“ When it comes to teams, trust is all about vulnerability. Team members who trust one another learn to be comfortable being open, even exposed, to one another around their failures, weaknesses, even fe… Patrick Lencioni
“ Well, strategy. The competitive landscape. Morale. The dynamics of the executive team. Top performers. Bottom performers. Customer satisfaction. Pretty much everything that has a long-term impact on t… Patrick Lencioni
