Teamwork remains the one sustainable competitive advantage that has been largely untapped.
Безответственная команда… не может четко объяснить себе свои цели и задачи; упускает возможности, тратя время на обдумывание и бессмысленный сбор информации; порождает безответственность и боязнь пора...
It’s not that they go out of their way to tick off their clients. It’s just that they’re so focused on saying and doing whatever is in the best interests of those clients that they stop worrying about...
Take a bullet for the client. Make everything about the client. Honor the client’s work. Do the dirty work.
Trust is just one of five behaviors that cohesive teams must establish to build a healthy organization.
Few groups of leaders actually work like a team, at least not the kind that is required to lead a healthy organization.
1. What makes your family unique?
See, management is an everyday thing. Strategy and financial reporting and planning are not.
Teams, because they are made up of imperfect human beings, are inherently dysfunctional.
And they don’t worry about whether the potential client will take advantage of their generosity; they know that for every client that does, nine others will appreciate their generosity and start to se...
Because when a team recovers from an incident of destructive conflict, it builds confidence that it can survive such an event, which in turn builds trust. This is not unlike a husband and wife recover...
Jim’s departures were always uncomfortable.
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