“ Trust is just one of five behaviors that cohesive teams must establish to build a healthy organization. Patrick Lencioni
“ Take a bullet for the client. Make everything about the client. Honor the client’s work. Do the dirty work. Patrick Lencioni
“ Commitment is about a group of intelligent, driven individuals buying in to a decision precisely when they don’t naturally agree. In other words, it’s the ability to defy a lack of consensus. Patrick Lencioni
“ As important as it is for all members of a leadership team to commit to being vulnerable, that is not going to happen if the leader of the team, whether that person is the CEO, department head, pastor… Patrick Lencioni
“ And they don’t worry about whether the potential client will take advantage of their generosity; they know that for every client that does, nine others will appreciate their generosity and start to se… Patrick Lencioni
“ Безответственная команда… не может четко объяснить себе свои цели и задачи; упускает возможности, тратя время на обдумывание и бессмысленный сбор информации; порождает безответственность и боязнь пора… Patrick Lencioni
“ Teams, because they are made up of imperfect human beings, are inherently dysfunctional. Patrick Lencioni
“ Few groups of leaders actually work like a team, at least not the kind that is required to lead a healthy organization. Patrick Lencioni
“ See, management is an everyday thing. Strategy and financial reporting and planning are not. Patrick Lencioni
“ It’s not that they go out of their way to tick off their clients. It’s just that they’re so focused on saying and doing whatever is in the best interests of those clients that they stop worrying about… Patrick Lencioni
“ It's important not to misread my advice as permission to tolerate people who don't fit. Too often, leaders know that an employee really doesn't belong and would be better elsewhere, and they fail to a… Patrick Lencioni
“ During the next two weeks I am going to be pretty intolerant of behavior that demonstrates an absence of trust, or a focus on individual ego. I will be encouraging conflict, driving for clear commitme… Patrick Lencioni
