“ Many people will try to get a job even if they don't fit the company's stated values, but very few will do so if they know that they're going to be held accountable, day in and day out, for behavior t… Patrick Lencioni
“ KEY POINTS—EMBRACING ACCOUNTABILITY • Accountability on a strong team occurs directly among peers. • For a culture of accountability to thrive, a leader must demonstrate a willingness to confront diff… Patrick Lencioni
“ It’s about knowing that in certain moments you have to offer yourself up as a minor sacrifice to help them accomplish what they need to accomplish. Letting them abuse you, on the other hand, would be… Patrick Lencioni
“ Every endeavor of importance in life, whether it is creative, athletic, interpersonal, or academic, brings with it a measure of discomfort, Patrick Lencioni
“ Because when a team recovers from an incident of destructive conflict, it builds confidence that it can survive such an event, which in turn builds trust. This is not unlike a husband and wife recover… Patrick Lencioni
“ A healthy organization is one that has less politics and confusion, higher morale and productivity, lower unwanted turnover, and lower recruiting costs than an unhealthy one. Patrick Lencioni
“ راهزن زمان نه نگفتن به خواسته هایی هست که از ما وقت میگیره و انجامش نه ضرورت داره و نه اهمیت Patrick Lencioni
“ We have a strong and natural tendency to look out for ourselves before others, even when those others are part of our families and our teams. Patrick Lencioni
“ Therefore, it is key that leaders demonstrate restraint when their people engage in conflict, and allow resolution to occur naturally, as messy as it can sometimes be. This can be a challenge because… Patrick Lencioni
“ The most important action that a leader must take to encourage the building of trust on a team is to demonstrate vulnerability first. This requires that a leader risk losing face in front of the team,… Patrick Lencioni
“ The hard truth is, bad meetings almost always lead to bad decisions, which is the best recipe for mediocrity. Patrick Lencioni
“ On a cohesive team, leaders are not there simply to represent the departments that they lead and manage but rather to solve problems that stand in the way of achieving success for the whole organizati… Patrick Lencioni
“ Nowhere does this tendency toward artificial harmony show itself more than in mission-driven nonprofit organizations, most notably churches. People who work in those organizations tend to have a misgu… Patrick Lencioni
“ No one on a cohesive team can say, Well, I did my job. Our failure isn’t my fault. Patrick Lencioni
“ Naked service providers don’t enjoy being wrong; they just realize that it is an inevitability. And Patrick Lencioni
“ Listen, this is just an unpleasant part of our job sometimes. Those executives know that I took a bullet for them. I’ll make sure they acknowledge that in some way, but I’m not going to punish them fo… Patrick Lencioni
“ Ken always says that his job is to create the best team possible, not to shepherd the careers of individual athletes. Patrick Lencioni
“ KEY POINTS—FOCUSING ON RESULTS • The true measure of a great team is that it accomplishes the results it sets out to achieve. • To avoid distractions, team members must prioritize the results of the t… Patrick Lencioni
“ It’s all about standing there naked in front of the client. It’s about building trust. And in the end, that means the client trusts them and takes care of them. Patrick Lencioni
