“ The healthier an organization is, the more of its intelligence it is able to tap into and use. Patrick Lencioni
“ The fundamental attribution error is simply this: human beings tend to falsely attribute the negative behaviors of others to their character (an internal attribution), while they attribute their own n… Patrick Lencioni
“ Push with respect, and under the assumption that the other person is probably doing the right thing. But push anyway. And never hold back. Patrick Lencioni
“ Keep in mind that a real team should be spending considerable time together in meetings and working sessions. In fact, it is not uncommon that as much as 20 percent of each team member’s time is spent… Patrick Lencioni
“ If we don’t trust one another, then we aren’t going to engage in open, constructive, ideological conflict. And we’ll just continue to preserve a sense of artificial harmony. Patrick Lencioni
“ Clare offered a half-hearted suggestion. Well, there are coaches I know who do one-on-one counseling. Bobby shook his head. No, that doesn't usually work. It takes months and only isolates people. It… Patrick Lencioni
“ Success is not a matter of mastering subtle, sophisticated theory but rather of embracing common sense with uncommon levels of discipline and persistence. Patrick Lencioni
“ Without trust, the most essential element of innovation - conflict - becomes impossible. Patrick Lencioni
“ A leader’s first priority is to create an environment where others can do these things and that cannot happen if they are not having effective meetings. Patrick Lencioni
“ Trust is knowing that when a team member does push you, they're doing it because they care about the team. Patrick Lencioni
“ There is something so powerful about a person who in one moment can be confident enough to confront a client about a sensitive personal issue, and then in the next moment humble themselves and take a… Patrick Lencioni
“ The fact remains that teams, because they are made up of imperfect human beings, are inherently dysfunctional. Patrick Lencioni
“ Success comes only for those groups that overcome the all-too-human behavioral tendencies that corrupt teams and breed dysfunctional politics within them. Patrick Lencioni
“ So you have to be confident enough to do something that is potentially client-threatening. It Patrick Lencioni
“ Regardless of what position people originally took, once the decision is made, everyone supports it. That’s why it is critical that no one hold anything back during the discussion. Patrick Lencioni
“ Politics is when people choose their words and actions based on how they want others to react rather than based on what they really think. Patrick Lencioni
“ Most organizations exploit only a fraction of the knowledge, experience, and intellectual capital that is available to them. But the healthy ones tap into almost all of it. That, as much as anything e… Patrick Lencioni
“ Most organizations I’ve worked with have too many top priorities to achieve the level of focus they need to succeed. Patrick Lencioni