When you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is hard to not smile back when someone smiles at you.
While some may consider being friendly an appealing personality trait, I challenge you to see it as a valuable skill. In a world where we are continuously bombarded with negativity and anxiety is at a...
While you will certainly attract more bees with honey, there are times when being nice can backfire. Take it from a naturally kind person, being a bitch has its time and place. There will be times whe...
Why is a first impression so important? Because these brief seconds can be the make-or-break, live-or-die, or yes-or-no basis for building rapport, earning trust, winning friends, or making the sale.
Your success and legacy, personally and professionally, are built through the impressions you make one encounter at a time.
4 Times to Get Tough . . . 1. Self-Respect—You don’t have to take everything on the chin and lose the respect of yourself and others in the process. Don’t be a doormat or a pushover by allowing people...
An approachable person intuitively knows how to set new acquaintances at ease and create a safety net for them to be vulnerable and authentic.
As you rock rapport, you will open doors, earn loyalty, establish long-term relationships, and promote mutually respectful interaction. How can you break the ice and move toward creating a positive co...
As you seek new opportunities to make favorable first impressions, be ever aware of the subtle effect that physical positioning and distance/closeness can have on your interactions with others and use...
Ask yourself and become more aware—are you . . . • Speaking poorly of others in judgment, gossip, and intolerance?• Looking for, dwelling on, and obsessing over the negative?• Being grumpy, negative,...
Being brave is not for the light-hearted. Bravery takes fortitude—the very act of bravery prevents anyone from knowing you were ever afraid in the first place.
Can I Trust You?Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded him—he is the only coach in the history of college football to take six different footba...
Confession. Years ago, I was invited to a cocktail party for an Asian-American networking group. As I introduced myself to a Japanese businessman, I reached out and firmly shook his hand. Much to my e...
Create your own personal brand to stand apart from the crowd. Package your unique talents, style, personality, and products. Show and tell who you are and what you do—to the world.
Developing your eloquence and enunciation will reduce the likelihood of misinterpretation and misunderstanding, making your delivery more powerful.
Don’t try to make a joke just to make a joke. Sometimes, as human beings, we so want to fit in and connect that we try TOO hard to be something we are not. It’s okay if you’re not the life of the part...
Every professional voice coach worth their salt will bring you back to the importance of tone, pace, and pitch. While these concepts were introduced earlier in The Art of Body Language section, we can...
Finding commonality with another person can help you create an instant bond by transcending social differences and going straight to creating rapport. Finding common ground allows you to connect the d...
Follow your heart, but take your brain with you! After buying an armload of funny books filled with clean jokes, one-liners, and speech openers, I discovered how truly spot-on Joe had been. Inserting...
Get in the GameAs soon as you say something can’t be done, you will be passed by a person who is already doing it. – UnknownDo you typically observe the game of life from the sidelines, sit in the pen...
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