Self-confident people tend to be optimistic thinkers and focus on the positives.
Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well—and help you m...
On the other hand, when presented with a service-minded professional who strives to deliver the best possible experience, aren’t you duly impressed? They are genuinely interested in learning about you...
Modeling for others a sincerely positive and encouraging countenance will not only enrich their lives, it can foster trust and appreciation for you. This subtle technique of mirroring can help others...
I spend a great deal of time on airplanes traveling from one speaking engagement to the next. There have been times when I have sat for hours next to strangers with whom I never made eye contact or ut...
Get ready to take on the world from a position of personal power, strength, and intention!
Create and nurture a mindset that works for you rather than against you.
Having moved from Florida to Wisconsin, it has been an interesting exercise for me to attend networking events where I did not know a soul. I would silently scan the room to see who was approachable a...
There comes a time when you may realize that what once worked brilliantly for you is no longer effective, relevant, or competitive. And as a result, you set out to do a make-over, or design new improv...
Be a life-long learner. Whether you are seeking to achieve peace and harmony, learn a new technology to do your work faster, or design a strategy to blow your competitors out of the water, retraining...
You’re Not AloneWhen I was speaking to thousands of teenagers a year, I interviewed my niece Sarah Jane, who was a high school student at the time. I asked, What do you think would be helpful for kids...
Your thoughts become your attitudes, which become your actions, which become your behavior, which become your habits, which become your lifestyle, and inevitably determine your outcomes. Utilize this...
Your first words will outlive your conversations and impact how you are remembered, liked, or regarded. Wouldn’t you enjoy opening conversations with ease and mutual recognition? The challenging part...
Your education is one of the greatest treasures you can ever acquire and something no one can ever take away from you.
You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to listening.These listening planes were first introduced by the American composer Aaron Coplan...
With awareness and practice, even the most awkward people can learn how to be both fluid and purposeful in their bearing.
Why is this disengagement epidemic becoming the new norm? A few reasons I have witnessed in speaking with companies across the country include . . .• Information overload• Distractions• Stress/overwhe...
When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.
When they are authentically engaged, their positive impressions create memorable moments and leave a lasting impact. Physical beauty becomes irrelevant because their exuberance and engagement bring ou...
When beginning a conversation, ask the other person, Do you have time to speak right now? If they say no, you can say, I have some valuable information to share with you. What time would work best for...