Strive to be happy rather than downhearted or miserable—hopeful rather than resigned and doubtful.
Seek to make others feel comfortable by demonstrating respect for their individual needs as well as their cultural norms. Your consideration and heightened awareness will guide you well—and help you m...
Impeccable manners and courteous behavior are the hallmarks for healthy relations and human interaction.
We’ve all known the proverbial conversation hog who dominates a discussion and pays little notice to another person’s input. They’re so busy talking about themselves, we can barely slide a word in edg...
It is easier to do business and work with people who are most like ourselves.
Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, It’s okay to have a bad day— just don’t unpack a...
In her book, Ask Outrageously! my friend Linda Swindling suggests to Mimic the body language of the most powerful people you know. They stand up straight, make appropriate eye contact, and use gesture...
Since your mindset can make you or break you, how is it going? Is it representing you well or does it need a complete overhaul?
It is unimpressive to not return what’s been borrowed. Whether you have borrowed money, folding chairs, yard tools, or a popular book, always make sure you return to another person what is rightfully...
Create and nurture a mindset that works for you rather than against you.
Having a second set of eyes to review what you do is an effective practice. Sometimes you will be so close to your own work that your blinders will cause you to miss tiny details which can create huge...
Wouldn’t you like to arrive to any event or situation with a sense of confidence and ease that things are as they need to be?
You’re Not AloneWhen I was speaking to thousands of teenagers a year, I interviewed my niece Sarah Jane, who was a high school student at the time. I asked, What do you think would be helpful for kids...
It's simple. You enrich your life when you enrich the lives of others.
To master The Art of First Impressions for Positive Impact, it is imperative to understand some basic personality differences so that you can navigate and nurture relationships from a position of awar...
Demoralizing self-talk leads to a self-destructive mindset, making everything in life more difficult. Not only that, how you feel about yourself oozes out of your pores and makes a bad impression on o...
To remember people’s names, create a New Contact—Saving someone’s name shortly after meeting will help you retain it longer. Whether it is on a piece of paper, your cell phone contacts, friending him...
While developing a healthy self-esteem is a lifetime learning process, you can take daily steps to enjoy a confident sense of well-being beginning tody.
To remember people’s names, introduce a Just-Met to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked...
You are the only one who can choose your attitude for you.
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