Is it possible to be friendly and engaging every day? Of course not. Everyone has their moments. I once read a quote from an anonymous author who said, It’s okay to have a bad day— just don’t unpack a...
Interestingly, being yourself allows others to be themselves. Even with crazy imperfections, being a bona fide genuine person is the best any of us can be—messy flaws and all!
Emotional intelligence marks one’s ability to perceive, understand, control, and evaluate his or her emotions.
Do you genuinely love people? Or at least make an effort to like them? Your first impressions will be made easier and more successful when you start with your heart.
Developing a positive attitude is one of the most transformational things you can do to shift your mindset, improve your disposition, manifest good things, and attract quality people into your life.
Conversation starters. Icebreakers. Openers. However you choose to label them, that moment when the first words come out of your mouth can make or break the outcome of your entire conversation. Been t...
Confidence is silent, cool, self-assurance.
A lack of engagement sends the message that you may not care, are not interested, are too busy, or that the other person does not matter to you. Even though this is rarely your intention, it can happe...
Great leaders understand the importance of assigning the right people to the right positions. If you put the wrong person in the wrong place, no matter how talented or earnest they are, they will neve...
Your smile draws people to you as it simultaneously brings out the best in you both.
Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world.
When you have paid the price, earned the right, and done the homework to be called an expert, people perceive you differently.
To remember people’s names, introduce a Just-Met to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked...
These people do exist and are a pleasure to know. Their keen communication skills are attentive to what you want, what you are thinking, saying, or not saying. They want to hear how you are and what y...
The fact that someone is different from you does not make them wrong—it just makes them different. Why would we ever want everyone to be alike anyway? That would make the world boring!
The elegance of etiquette is a timeless expression of class which transcends social status, demographics, educational level, and ethnicity. Good manners say more about you than the person who is on th...
Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There was a lady whom I did not know sitting on the bike next to me. As we waited for the...
Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expe...
Since your mindset can make you or break you, how is it going? Is it representing you well or does it need a complete overhaul?
Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that matching and mirroring another person’s body language is a powe...