The first step in getting unstuck and moving forward is to examine what is holding you back from taking action. The power is yours to set your intention and take the action needed to create the life y...
Strive to be a proactive participant rather than a passive procrastinator.
Most people are familiar with the rich, resonant tones of James Earl Jones and Morgan Freeman. Their signature voices bring strength, authority, and lyrical enjoyment. Are there aspects of your voice...
Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering the...
Learn to leverage the Law of Cause and Effect to your advantage in positive ways!
In 1966, American anthropologist Edward T. Hall specified four distinct distance zones to describe the perception of physical space around us. Understanding these zones and honoring their invisible bo...
Be fiercely curious about who they are, what they do, what they like, and what they need. If you pay attention to them, they will pay attention to you.
Authenticity respects the ebb and flow between positive and negative. The people who really know you will understand that you are not always going to be in a happy place and an occasional bad mood is...
Ask any person trained in sign language and they will confirm the fact that you can talk with your hands. Your hand gestures communicate for you and are an integral part of your language. While some p...
Somewhere between handling challenges, taking care of business, and juggling responsibilities, you may have lost pieces of yourself which you long to recover. Perhaps they were buried and forgotten lo...
Communication skills, quotes by Susan C Young, relationship quotes, emotional intelligence quotes, motivational speaker Susan Young, body language quotes, handshake quotes, make a positive first impre...
Speaking on StageSpeakers and presenters have only a few short seconds before their audience members begin forming opinions. True professionals know that beginning with impact determines audience enga...
Orientation & Proximity. Be aware of the orientation between yourself and others so that you can be sensitive and responsive to their comfort zones.
Now let’s look at the flip side. When a diligent and caring person receives your complaint, they have the power to turn a challenge into a triumph. Through active listening, they demonstrate that your...
Mindfulness is a quiet strength and deeply rooted value which many other cultures understand and often practice better than we do. It can be puzzling to people from other countries as to why Americans...
Know your audience! With the high level of cultural sensitivity these days, it is often better to err on the side of caution. If you don’t want your humor to come back and bite you, don’t hurt one per...
In spite of the circumstance, a person who abides in dignity and grace will use the lessons learned as ballast for their ship as they sail through stormy waters—taking the wisdom gained from life and...
If your self-talk leans toward the negative, the continual bashing will become debilitating
Exaggerating Your GesturesHave you ever walked through a door and been jumped on by an over-enthusiastic dog with big paws who practically knocked you down? Some people have that effect. Being too fla...
Dignity is a quiet strength which reflects your deep honor and self-respect. It is a gracious pride without narcissistic projection and portrays a calm awareness and generosity of spirit regardless of...