As a professional speaker and author, excellent grammar is crucial in my profession. Without the proper use of words and language, I would lose credibility and respect.
Service Beyond Self is Essential for Success Because It . . .• Builds credibility, trust, and customer satisfaction.• Strengthens your personal reputation and public image.• Fosters goodwill and makes...
As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal level. One day I decided to get...
What turns you on, tunes you in, and lights your fire?
High fives and fist bumps have become the popular alternatives to traditional handshakes, especially among the younger generations. As a new social norm, they are used as a greeting, an approval, an a...
As you jump new hurdles, you gain greater confidence. Confidence can be achieved like any other practiced skill.
As you rock rapport, you will open doors, earn loyalty, establish long-term relationships, and promote mutually respectful interaction. How can you break the ice and move toward creating a positive co...
Be a Discovery Expert. Be inquisitive. A wonderful way to get to know someone is simply by asking questions. The more you ask, the more you can learn . . . about people, work, life.
So, how can you move beyond awkward silence with virtual strangers to becoming new friends? By asking great questions! Once a few inquiring questions were placed, I would let them do all the talking.
When you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is hard to not smile back when someone smiles at you.
Become aware of the physical distance and spatial orientation that you experience while in the company of others. Being empathetic and sensitive to a person’s physical comfort zone can have a huge eff...
Become keenly aware of these three layers to discover whether you're listening with interest and intent for excellent communication and understanding—or are you unintentionally sabotaging potentially...
People will form impressions, assumptions, opinions, and judgments all within a few short seconds. To make a favorable first impression and make these seconds count, enhance your image by choosing cle...
Being PresentYears ago, I attended a conference where the keynote speaker encouraged everyone to BE HERE NOW! It grabbed people's attention and reminded us that living, loving, listening, and laughing...
Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can see, our troubles are all the same. You wanna be where everybody knows your name.
Experts agree that color can stimulate emotions which evoke different responses. Simply by changing colors, you can change moods, communication, perceptions, energy, and expectations.
Proxemics is the study of human use of space and the effects that population density has on behavior, social interaction, and communication. Imagine invisible bubbles around every person that provides...
To cultivate bravery and courage, reduce uncertainty by being prepared. As Zig Ziglar once said, Success happens when opportunity meets preparation. Preparing well for potential outcomes will provide...
Mirroring is a powerful neuro-linguistic programming technique that can be used to bond with others, build rapport, and reach mutual understanding more quickly. You may already be using it instinctive...
By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which helped us work well together. When they leaned forward, I would lean forwa...
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