Sometimes you want to go where everybody knows your name, and they're always glad you came. You wanna be where you can see, our troubles are all the same. You wanna be where everybody knows your name.
By mirroring, speaking, and moving in tandem with my clients, I provided them with a sense of familiar comfort and ease which helped us work well together. When they leaned forward, I would lean forwa...
By taking a personal interest in other people’s lives, you are demonstrating selflessness, grace, and respect.
Proper posture conveys that you are ready to take command and master new situations. When you project this level of confidence, you will instill confidence in others.
In 1966, American anthropologist Edward T. Hall specified four distinct distance zones to describe the perception of physical space around us. Understanding these zones and honoring their invisible bo...
Think of a time when you felt happy, healthy, powerful, energetic, strong, confident, or serene. Step back into that memory and remember what it felt like. Breathe it, feel it, and recreate it. If yo...
You will be stuck with you for the rest of your life so learn to be your own best friend. Take a moment, look at yourself in the mirror, and say, I love you. It feels awkward at first. Do it anyway. B...
Your personal integrity, defined as being honest and having strong moral principles, communicates whether (or not) you can be trusted.
Passion is a catalyst for action and provides you with the emotional stamina to stick with it, regardless of the obstacles.
If you can establish yourself in the community as a giver, those people with whom you associate yourself will extend your branding far beyond you.
In years gone by, particularly in the East and the South, ladies would attend charm school to learn how to elegantly stand, sit, dance, and walk. Even today, there are Cotillion classes for young peop...
Gracious pride is a powerful motivator and an exceptional quality. It drives a person to strive for excellence, keep promises, not give up, be more resilient, maintain optimism, and hold their head hi...
Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improv...
In spite of the circumstance, a person who abides in dignity and grace will use the lessons learned as ballast for their ship as they sail through stormy waters—taking the wisdom gained from life and...
Look for all of the possible missteps in the following scenario. My friend Amy arrived at a consultation with her Hispanic business partner. The African American woman to whom they were delivering the...
Handshakes, Hugs & Other Touching. Learning how to touch appropriately can elevate your presentation, demonstrate respect, and convey confidence.
Learn to leverage the Law of Cause and Effect to your advantage in positive ways!
If your self-talk leans toward the negative, the continual bashing will become debilitating
Be fiercely curious about who they are, what they do, what they like, and what they need. If you pay attention to them, they will pay attention to you.
Become your own best friend—smile and say I love you to yourself occasionally.
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