When we trust someone or something, we place our faith and confidence in their word, reliability, and deeds. Without trust and rapport, a relationship can be cut short before it ever gets started.
When my son Nick was five years old, he was sitting at the kitchen bar while I prepared dinner. In typical busy mother fashion, I was multitasking—cooking, cleaning, running the laundry, answering the...
Trust and rapport are listed in that order because without first building trust, healthy rapport is not possible.
Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of business, the backbone for high performing teams...
Smiling Bloopers• Insincere smiling can backfire! (Different from a shy smile that just beckons a friendly hello.)• Transitioning from a smile to a straight face, too quickly, may give others the impr...
Since non-verbal signals have five times the impact of verbal signals, paying attention to the image you are projecting is crucial to your first impressions.
Show Them You CARE. In the business world, mastering conversational skills and paying attention to the details can take you to the top and help keep you there!
Rather than using these pages for a boring English lesson, I will simply encourage you to become keenly aware and pay close attention to your articulation and grammar.
In our digital world today, handwritten notes are an old school way to make people feel important. Email is easy and Facebook birthday messages are now the norm, however, taking that extra step makes...
Your life is happening in the NOW, yet the present moment is often squandered by your thinking about what has happened in the past or may happen in the future.
When trust is broken, foundational cracks occur which weaken the entire relationship. As with concrete, no amount of filling and patching you apply with the hope of fortifying the fracture will ever r...
When Humor Falls FlatHumor is not a one-size fits all guarantee. What is hilarious to one person may be offensive to another. By being emotionally intelligent and self-aware, you can discern how, when...
Watch, Listen, & Learn . . .Broaden your sense of humor by watching funny movies and shows, reading funny books, visiting live comedy shows, or enjoying YouTube clips.
The South is known for its Southern Hospitality, and I feel fortunate to have grown up in such a friendly and caring culture. Our remarkable mother has always exemplified these qualities and has been...
Proxemics is the study of human use of space and the effects that population density has on behavior, social interaction, and communication. Imagine invisible bubbles around every person that provides...
Polish the Gold. Be an optimist; look for the best in others, the best in situations, and focus on what is working rather than what is not. It's golden!
Imagine how many new friends you would make, how much new business you could create, and how much fun you could have by simply taking the initiative to be the inviter. Try it today. Welcome new relati...
Establishing social certainty helps you build trust, develop rapport, and strengthen your connection. However, the right questions might lead you to find a niche of commonality in someone who is very...
A fast way to get a clear understanding of yourself and others is through personality a profile assessment. Many companies and hiring managers administer these tests to ensure that personalities are w...
9 Reasons Why Improving Your Posture is ImportantBy projecting strength and excellence in your physical presence, you will. . . 1. Look better and feel better.2. Appear, and be, more fit and healthy.3...