Your mindset brings together your attitude, perceptions, experience, interpretations, opinions, beliefs, values, and understanding to determine how you think, act, walk, talk, behave, and engage.
Your smile is a kind hello and a sincere invitation that opens the gateway to engage others and begin conversations.
Absolutely everything associated with your success is relationship based and emotionally connected. Developing your emotional intelligence is one of the wisest action you can take for personal and pro...
Developing a commanding presence is essential for leadership and a powerful impact.
Don't you love meeting an approachable person? They roll out the proverbial welcome mat. Their energy and engaging openness make us feel safe. They project the messages, I'm so glad to meet you. I lik...
Even something as simple as ending a sentence with the tone of a question mark rather than a period can diminish a person’s authority and credibility.
Have you heard that a smile is the shortest distance between people? I love that! There is nothing like a genuine smile to create a first impression with positive impact.
I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not get it.
If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genui...
In his book, How to Win Friends & Influence People, Dale Carnegie encourages you to greet people with animation and enthusiasm. This form of kinesthetic responsiveness provides a splendid example of h...
Instant AccessWhen my twins were born, I moved abruptly from being a professional career woman to a full-time, stay-at-home mom. The role shift opened a new door of commonality which surprised and del...
Instant chemistry feels great! It is a raw, organic emotion. The art and science of relationship chemistry is still a mystery to me, but it is always a delight when it happens. You certainly know when...
Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve...
Mary Kay Ash, the founder of the Mary Kay Cosmetic empire, taught her teams that most people have a sign hanging around their necks that says, Make me feel special. Answer that need in others through...
Mirroring is simply the process of discreetly matching and mirroring the subtle behaviors and qualities of the person with whom you are connecting. It's a form of behavioral reflection that unconsciou...
Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity.
People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world and life is good. Knowing that this is a universal yearning, what can you do...
People will form impressions, assumptions, opinions, and judgments all within a few short seconds. To make a favorable first impression and make these seconds count, enhance your image by choosing cle...
Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the latter? Questions pique interest and can keep the dialogue flowin...
Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow.
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