Think about the people in your life with whom you have the most engaging dialogue—the ones who will listen to you and consider your opinions regardless of the topic. They'll stop whatever they are doi...
A simple handshake is not always a simple handshake. The way it is delivered can take on a million meanings and interpretations. As with every other form of body language and non-verbal communication,...
Do you have a dream or desire that is burning a hole in your soul? Something that lights your fire and brings you simple pleasure?
Living in integrity with one’s principles that are held in high regard engenders respect—both from others and self.
Be mindful of the words in your mind and in your mouth. Choose to use an affirming and positive vocabulary because your actions and outcomes will follow suit.
It's not how well you communicate, but how intensely you have blended emotions with words that provides hints and triggers audiences mind to decipher and respond without your influence is what matters...
My friend Scott Friedman (ScottFriedman.net) is a motivational humorist who specializes in employee engagement, celebration, and customer service. He teaches organizations that when their organization...
My success with customers on the telephone wasn’t by using pushy sales methods, but by engaging people in meaningful conversations which could lead to friendships on the phone before I ever met them....
The romantic notion of opposites attract works well in fairy tales. However, science proves that like attracts like for healthy communication and successful relationships. Social psychologists have lo...
Sometimes we meet folks who appear rather plain, yet when they speak from a heart of service, love, compassion, and wisdom, they instantly become respected favorites.
Being authentic is key to living a happy life and enjoying healthy relationships.
So, what if you are not naturally funny? Don’t get discouraged. Do your research, gather ideas, and find your fun. Seek ways to laugh. Not only will doing this provide you with new material for making...
When employees are motivated and love what they do you will see higher productivity, less turnover, healthier communication, increased loyalty, and a happier environment.
Admittedly, there will be times when you must interact on a superficial level and adjust your behavior to fit in, go along and get along.
When it comes to meeting new people, playing well with others, and connecting on deeper levels, there are inherent gaps which can be closed only by being brave. When is bravery needed?
When having lunch or dinner at a long rectangular table, I prefer to take a middle chair so that I can turn to my left or to my right to make meaningful conversation with the people in attendance. Whe...
Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow.
By authentically sharing when things aren’t right you allow the people you care about to offer the support you may need.
When you are sitting behind a desk with a person on the other side, there is a barrier between you that becomes a psychological and subliminal message. Some of the best leaders I know have a round tab...
Being healthy, balanced, and positive is key to making a positive first impression. How you feel about yourself sets the tone for how other people feel about you too.
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