Wise leaders know that being personable ad friendly is the highly-prized personality for employees who are meeting, greeting, and engaging on the front lines with customers. They are the real ambassad...
Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize their shortcomings? What benefit can they possibly receive from proving someone wrong to prove they...
When you resolve to live a healthier life, you will feel better, look better, and make a better impression on everyone you meet. Only you have the power, ability, and personal choice to instill health...
When having lunch or dinner at a long rectangular table, I prefer to take a middle chair so that I can turn to my left or to my right to make meaningful conversation with the people in attendance. Whe...
What can you do to ensure that your voice value translates into impression value?
To position yourself as an expert, create content, write a book, build a blog, post on social media, and write articles for professional publications and news sites to build your intellectual portfoli...
To cultivate bravery and courage, get involved in a cause you are passionate about.Serving a vision bigger than yourself changes your focus from self-doubt to whatever action is necessary for the visi...
To cultivate bravery and courage, avoid the bystander effect.Rather than standing on the sidelines watching other people achieve their goals, jump in with both feet and get involved.
The importance of healthy habits and hygiene for making a positive first impression should go without saying; however, I would be remiss if I did not include this topic in the book, because surprising...
The difference between a positive attitude and a negative attitude can be measured by its level of energy, both inwardly and outwardly.
So, what if you are not naturally funny? Don’t get discouraged. Do your research, gather ideas, and find your fun. Seek ways to laugh. Not only will doing this provide you with new material for making...
Remember that your attitude towards life determines life’s attitude toward you. At any moment, you can choose to change everything for the better.
Poor habits can invalidate your credibility and undermine your success in all areas.
Mirroring is especially helpful when our differences may divide. Think of the times when you have made a diligent effort to speak in another person’s native language to communicate and connect with co...
Listening is one thing; however, ACTIVE listening is quite another. The first is a passive act which does not require great involvement, whereas, the latter is a consciously aware and deliberately foc...
Life’s most amazing moments between people are built on trust, communication, acceptance, and love.
Life wasn’t meant to be so serious. Enjoy life, be fun, spend time with people who make you happy, widen that smile, and laugh out loud. Learn to laugh at yourself.
Is YOUR brand consistent and congruent with your desired outcomes?
Experts agree that color can stimulate emotions which evoke different responses. Simply by changing colors, you can change moods, communication, perceptions, energy, and expectations.
Developing a commanding presence is essential for leadership and a powerful impact.