Your attitude is the one thing in this world you have complete control over. You have full command. As empowering as that truth can be, there are some days we let down and give in to a bad attitude.
You can have the perfect message, but it may fall on deaf ears when the listener is not prepared or open to listening.These listening planes were first introduced by the American composer Aaron Coplan...
(n.) The state of being related by kindred, affinity, or other alliance.
You are the only one who can choose your attitude for you.
You and I may have never met, but I already know much of what you want in your life: to be happy and feel valued. We all want love, connection, respect, confidence, health, vitality, passion, kindness...
When you have paid the price, earned the right, and done the homework to be called an expert, people perceive you differently.
When you become an actively engaged listener, you will develop the mindful awareness that active listening involves multiple layers and distinct levels.
When they are authentically engaged, their positive impressions create memorable moments and leave a lasting impact. Physical beauty becomes irrelevant because their exuberance and engagement bring ou...
When employees lack passion, it is nearly impossible to deliver excellent customer service. Doesn’t it make you less inclined to want to do business with them as well?
What do you do? It’s amazing how people will qualify, quantify, judge, assess, and form complete opinions about you based on that one age-old question. It is a boring, uncreative default setting for a...
Usually this kind of self-serving honesty will sabotage your success. If you can't say something nice, don't say anything at all. Realize that sometimes your own words can, and probably will, come bac...
To remember people’s names, introduce a Just-Met to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked...
To remember people’s names, create a New Contact—Saving someone’s name shortly after meeting will help you retain it longer. Whether it is on a piece of paper, your cell phone contacts, friending him...
The Words You WriteFew things scream ‘unprofessional’ faster than a poorly written letter or resume filled with errors, misspellings, misuse, and negligence.
Take the initiative to introduce yourself. One morning I was sitting on a bike in a spinning class at my gym. There was a lady whom I did not know sitting on the bike next to me. As we waited for the...
Social orientation can be used to your advantage to make a great first impression; however, it can also backfire when we violate the boundaries of someone else’s personal space. Awareness of space, or...
Since your mindset can make you or break you, how is it going? Is it representing you well or does it need a complete overhaul?
Since we know people like to do business with people who are most like themselves, consider this: Excellent sales people understand that matching and mirroring another person’s body language is a powe...
Self-confident people take the initiative to move forward in the direction of their dreams.
One would think that if people truly wanted to live incredible lives, they would do everything in their power to create a mindset which helped them get there. Right?
Many people have never discovered the power generated from a heart of service. They show up to life projecting a right of entitlement in which their needs are their first priority and they will do wha...