To punish me for my contempt for authority, fate made me an authority myself, Einstein lamented.
We assume that common goals bind groups together, but the reality is that they often drive groups apart. According to Dartmouth psychologist Judith White, a lens for understanding these fractures is t...
When our audiences are skeptical, the more we try to dominate them, the more they resist. Even with a receptive audience, dominance is a zero-sum game: the more power and authority I have, the less yo...
When we treat man as he is, we make him worse than he is; when we treat him as if he already were what he potentially could be, we make him what he should be. —attributed to Johann Wolfgang von Goethe...
When we treat man as he is, we make him worse than he is; when we treat him as if he already were what he potentially could be, we make him what he should be.
When you meet people, says former Apple evangelist and Silicon Valley legend Guy Kawasaki, regardless of who they are, you should be asking yourself, ‘How can I help the other person?
A perspective gap: when we’re not experiencing a psychologically or physically intense state, we dramatically underestimate how much it will affect us.
A young Goldman Sachs banker named Joseph Park was sitting in his apartment, frustrated at the effort required to get access to entertainment. Why should he trek all the way to Blockbuster to rent a m...
Analysts were more likely to maintain their star performance if they worked with high-quality colleagues in their teams and departments. The star analysts relied on knowledgeable colleagues for inform...
Escalation of commitment to a losing course of action. Over the past four decades, extensive research led by Staw shows that once people make an initial investment of time, energy, or resources, when...
Givers and takers differ in their attitudes and actions toward other people. If you’re a taker, you help others strategically, when the benefits to you outweigh the personal costs. If you’re a giver,...
A growing body of evidence suggests that entrepreneurs don’t like risk any more than the rest of us—and it’s the rare conclusion on which many economists, sociologists, and psychologists have actually...
Across cultures, there’s a rich body of evidence showing that people continue to hold strong gender-role stereotypes, expecting men to be assertive and women to be communal. When women speak up, they...
All it took was having them spend their initial six minutes a little differently: instead of adopting a managerial mindset for evaluating ideas, they got into a creative mindset by generating ideas th...
As Jack Handey advised in one of his Deep Thoughts on Saturday Night Live, before you criticize people, you should walk a mile in their shoes. That way, when you criticize them, you’re a mile away and...
But as a Puerto Rican woman, she belonged to not one but two minority groups. New research suggests that her double minority status may have amplified the costs and the benefits of speaking up. Manage...
By asking people questions about their plans and intentions, we increase the likelihood that they actually act on these plans and intentions.
Coalitions often fall apart when people refuse to moderate their radicalism. That was one of the major failures of the Occupy Wall Street movement, a protest against economic and social inequality tha...
Conceptual innovators tend to generate original ideas early but risk copying themselves. The experimental approach takes longer, but proves more renewable: instead of reproducing our past ideas, exper...
Indeed, Cialdini finds that people donate more money to charity when the phrase even a penny will help is added to a request.
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