As Samuel Johnson purportedly wrote, The true measure of a man is how he treats someone who can do him absolutely no good. Takers
The mere exposure effect has been replicated many times—the more familiar a face, letter, number, sound, flavor, brand, or Chinese character becomes, the more we like it.
Meyer summarizes his code of honor as (1) Show up. (2) Work hard. (3) Be kind. (4) Take the high road. As he contributed in ways that revealed his skills without spawning jealousy, colleagues began to...
This is the core challenge of speaking up with an original idea. When you present a new suggestion, you’re not only hearing the tune in your head. You wrote the song. You’ve spent hours, days, weeks,...
The surgeons couldn’t take their performance with them. They weren’t getting better at performing coronary artery bypass grafts. They were becoming more familiar with particular nurses and anesthesiol...
Although many successful givers start from the default of trusting others’ intentions, they’re also careful to scan their environments to screen for potential takers, always ready to shift from feelin...
Along with providing time to generate novel ideas, procrastination has another benefit: it keeps us open to improvisation. When we plan well in advance, we often stick to the structure we’ve created,...
In the face of uncertainty, our first instinct is often to reject novelty, looking for reasons why unfamiliar concepts might fail. When managers vet novel ideas, they’re in an evaluative mindset. To p...
The opposite of a taker’s powerful communication style is called powerless communication. Powerless communicators tend to speak less assertively, expressing plenty of doubt and relying heavily on advi...
Grit: having passion and perseverance toward long-term goals.
Abraham Lincoln is usually regarded as the greatest of all American presidents. When experts rated the presidents on the desire to please others and avoid conflict, Lincoln scored the highest of them...
Justifying the default system serves a soothing function. It’s an emotional painkiller: If the world is supposed to be this way, we don’t need to be dissatisfied with it. But acquiescence also robs us...
It’s not what a player is, but what he can become… that will allow him to grow.
We were in the audience, your closest colleagues and devoted associates, who worked hard and faithfully for the same goal that you desired, Youngner began. Do you remember whom you mentioned and whom...
This doesn’t feel like I’m persuading you. As Aronson explains, you’ve been convinced by someone you already like and trust: Yourself.
Even in seemingly independent jobs that rely on raw brainpower, our success depends more on others than we realize.
You can’t just ignore someone because you don’t think they’re important enough.
Three decades of research show that receiving support from colleagues is a robust antidote to burnout.
Procrastination may be the enemy of productivity, but it can be a resource for creativity. Long before the modern obsession with efficiency precipitated by the Industrial Revolution and the Protestant...
One of the best things about developing that credibility was if I wanted to try something that was fairly strange, people would be willing to at least give it a shot at the table read, Meyer reflects....
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