We were in the audience, your closest colleagues and devoted associates, who worked hard and faithfully for the same goal that you desired, Youngner began. Do you remember whom you mentioned and whom...
Reasoning does create a paradox: it leads both to more rule following and more rebelliousness. By
Speak softly, but carry a big stick. —Theodore Roosevelt, U.S. president
But when I looked at the evidence, I was dismayed to discover that even today, speaking while female remains notoriously difficult. Across
Responsibility bias is a major source of failed collaborations. Professional relationships disintegrate when entrepreneurs, inventors, investors, and executives feel that their partners are not giving...
If originals aren’t reliable judges of the quality of their ideas, how do they maximize their odds of creating a masterpiece? They come up with a large number of ideas. Simonton finds that on average,...
When we’ve developed an idea, we’re typically too close to our own tastes—and too far from the audience’s taste—to evaluate it accurately. We’re
Start the spark of reciprocity by making requests as well as helping others. Help generously and without thought of return; but also ask often for what you need.
Responsibility bias occurs because we have more information about our own contributions than others’.
The mere exposure effect has been replicated many times—the more familiar a face, letter, number, sound, flavor, brand, or Chinese character becomes, the more we like it.
Of course, natural talent also matters, but once you have a pool of candidates above the threshold of necessary potential, grit is a major factor that predicts how close they get to achieving their po...
The customer service agents who accepted the defaults of Internet Explorer and Safari approached their job the same way. They stayed on script in sales calls and followed standard operating procedures...
One of the best things about developing that credibility was if I wanted to try something that was fairly strange, people would be willing to at least give it a shot at the table read, Meyer reflects....
The Talent Code, Daniel Coyle writes that From a scientific perspective, it was as if the researchers had traced the lineage of the world’s most beautiful swans back to a scruffy flock of barnyard chi...
Research suggests that there are two fundamental paths to influence: dominance and prestige. When we establish dominance, we gain influence because others see us as strong, powerful, and authoritative...
Setting high expectations is so important, Skender says. You have to push people, make them stretch and do more than they think possible.
Identify high-potential people, and then provide them with the mentoring, support, and resources needed to grow to achieve their potential.
It’s not what a player is, but what he can become… that will allow him to grow.
Being a giver is not good for a 100-yard dash, but it’s valuable in a marathon.
The opposite of a taker’s powerful communication style is called powerless communication. Powerless communicators tend to speak less assertively, expressing plenty of doubt and relying heavily on advi...
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