Reasoning does create a paradox: it leads both to more rule following and more rebelliousness. By
Peter Drucker, these knowledge workers, unlike manual workers in manufacturing, own the means of production: they carry that knowledge in their heads and can therefore take it with them.
People who suffer the most from a given state of affairs are paradoxically the least likely to question, challenge, reject, or change it. To explain this peculiar phenomenon, Jost’s team developed a t...
Of course it was Hamlet— The uncle kills the father, and the son has to avenge his father’s death. So then we decided it was going to be Hamlet with lions. In that pivotal moment, the film got the gre...
No surprise for the writer, no surprise for the reader, he was fond of saying.
If you want a child to share a toy, instead of asking, Will you share? ask, Will you be a sharer?
But as a Puerto Rican woman, she belonged to not one but two minority groups. New research suggests that her double minority status may have amplified the costs and the benefits of speaking up. Manage...
Batson figured out a clever way to tease apart whether empathy drives us to help because we want to reduce another person’s distress or our own distress. If the goal is to reduce our own distress, we...
As Samuel Johnson purportedly wrote, The true measure of a man is how he treats someone who can do him absolutely no good. Takers
As Nobel Prize–winning psychologist Daniel Kahneman and decision expert Gary Klein explain, intuitions are only trustworthy when people build up experience making judgments in a predictable environmen...
According to Brian Uzzi, a management professor at Northwestern University, networks come with three major advantages: private information, diverse skills, and power. By developing a strong network, p...
Takers and matchers make hard-and-fast assumptions about just who will be able to provide the most benefit in exchange. At its core, the giver approach extends a broader reach, and in doing so enlarge...
Psychological safety—the belief that you can take a risk without being penalized or punished.
Matchers: their core values emphasize fairness, equality, and reciprocity. When takers violate these principles, matchers in their networks believe in an eye for an eye, so they want to see justice se...
A young Goldman Sachs banker named Joseph Park was sitting in his apartment, frustrated at the effort required to get access to entertainment. Why should he trek all the way to Blockbuster to rent a m...
When you meet people, says former Apple evangelist and Silicon Valley legend Guy Kawasaki, regardless of who they are, you should be asking yourself, ‘How can I help the other person?
When the average candidate was clumsy, audiences liked him even less. But when the expert was clumsy, audiences liked him even more. Psychologists call this the pratfall effect.
Thinking about oneself invokes the logic of consequence: Will I get sick? Doctors and nurses can answer swiftly with a no: I spend a lot of time in a hospital, I don’t always wash, and I rarely get si...
Meyer summarizes his code of honor as (1) Show up. (2) Work hard. (3) Be kind. (4) Take the high road. As he contributed in ways that revealed his skills without spawning jealousy, colleagues began to...
It’s not what a player is, but what he can become… that will allow him to grow.