Put in the time. To position yourself as an expert, practice, apply, experiment, volunteer, and work within your area of knowledge to deepen your own understanding as you build real-life experience.
People who exude these qualities are treasures indeed—not only to the friends they make and strangers they meet, but to the companies who employ them.
If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genui...
I know that trying to begin a new habit may be uncomfortable, inconvenient, or challenging. However, when the goal is to feel terrific, isn’t it worth your consideration?
Don’t try to make a joke just to make a joke. Sometimes, as human beings, we so want to fit in and connect that we try TOO hard to be something we are not. It’s okay if you’re not the life of the part...
Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you’ll need to achieve greater understanding, especially when others have personalities...
Can I Trust You?Years ago, I heard Lou Holtz speak at a national conference. His rock-solid reputation preceded him—he is the only coach in the history of college football to take six different footba...
Strategic CommonalitySocial media has capitalized on helping people find others who share their similar interests, shared experiences, and common passions. With social media, we are easily able to tar...
Most everyone has the classic question stamped on their forehead that asks, What’s in It for Me? It is not a matter of being self-centered, arrogant, or narcissistic; it is simply a natural and instin...
In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By being personable and friendly, you will receive more positive and welcoming r...
10 Ways to Be More Personable and Friendly 1. Listen more than you speak. 2. When you do speak, ask questions of the other person before volunteering your own story. 3. Show a genuine interest in what...
When all else fails, Mother Nature has provided you with a great social default for finding commonality with others. Since weather is a universally shared experience, it enables you to jump into a con...
Use Discretion & Good Judgment. Don't share your most embarrassing moments with public exposure. Doing what is right is not always easy and can require uncommon courage. Be brave my friends, living ri...
UN-Impressives• Lying.• Bragging.• Gossiping.• Cursing and using foul language.• Making self-deprecating comments.• Regularly expressing worry and anxiety.• Criticizing and condemning people and situa...
Too often when people hand us their cards, we quickly slip them into our pockets or purses without giving notice to what it says. Subliminally, it tells the other person that we don’t care or are not...
The Gift that Keeps on GivingI once had a lovely real estate client named Jane who was an elderly lady living alone. Her sons lived far away in the Pacific Northwest and she rarely saw them. I became...
Make Others Feel Important. We all have an innate desire to feel important, be special, and feel appreciated. In your words and behavior help others feel important.
Identifying, developing, and connecting on these points of reference will provide you with a rich resource of information from which to engage in stimulating conversations and connect on meaningful le...
Every time a new client hires me for a keynote, workshop, or coaching session, the first questions I ask them are, What are the 3 top challenges your organization is dealing with? What are your goals?...
Be and Do what it takes to Have superb results. Nurture a mindset that works for you, rather than against you. Your inner thoughts determine your outer world.