Rather than trying hard to be interesting and focusing on yourself, turn your attention to filling that need in others.
Most people want, need, and respond positively to gestures of kindness and goodness. This universal friendliness connects humanity.
Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future recall...
Growing up with well-educated parents and an older sister with her Master’s Degree in English Language and Literature, I was left with little wiggle room as a child to use poor grammar. When I would i...
Your words have the power to shape your thoughts, your opinions, your attitudes, your self-esteem, your goals, your self-image, how others perceive you, your reputation, your behavior, and more. Your...
Your expertise elevates your impressions to an entirely new realm. When you have paid the price, earned the right, and done the homework to be called an expert, people will be impressed.
You are the only one who can determine what feels right to you. Before baring your soul to the world and telling it all, consider a few scenarios which deserve your discretion.• Does your date really...
Wouldn’t it be wonderful to enjoy this level of simplicity in all relationships, regardless of differences? You can. Begin taking the initiative to find common ground with others and you will soon lay...
When you resolve to live a healthier life, you will feel better, look better, and make a better impression on everyone you meet. Only you have the power, ability, and personal choice to instill health...
What About the Social Introvert?Perhaps you don’t want to talk! Maybe you prefer to speak only when responding to another person. If you tend to be more reserved and less gregarious, the expression on...
To remember people’s names, use association—Creating a connection to something that has been important to you will give a name sticking power. Did you go to the same college? Did you work for his comp...
To Disclose or Not DiscloseI just saw a poster: Dirty laundry goes here (laundry basket) not here (Facebook logo). Online and in person, withholding personal information is a discreet way of regulatin...
People love to be happy, enjoy a hearty laugh, and simply have fun. When you’re happy, everything feels right in the world and life is good. Knowing that this is a universal yearning, what can you do...
Many salespeople make the mistake of talking about how great they are and what they bring to the table. If they would simply take a breath, shift their mindset, and instead present ways to help solve...
Active Listening. Practice this skill. You enhance communication; this confirms that the message another conveys is well received and thoroughly understood. You get it!
5 Reasons to Develop the Power of the Pause. It . . . 1. encourages your communication partner to express their thoughts without interruption.2. provides a moment of silence to calm incessant talking....
Wise leaders know that being personable ad friendly is the highly-prized personality for employees who are meeting, greeting, and engaging on the front lines with customers. They are the real ambassad...
Why do some people feel the need to throw a person's errors or weaknesses in their face or criticize their shortcomings? What benefit can they possibly receive from proving someone wrong to prove they...
So, what if you are not naturally funny? Don’t get discouraged. Do your research, gather ideas, and find your fun. Seek ways to laugh. Not only will doing this provide you with new material for making...
Push versus Pull Marketing. Who wants to be pushed around? I certainly don’t. Statements push and questions pull. Don’t you prefer the latter? Questions pique interest and can keep the dialogue flowin...