“ When a leader nurtures an environment of trust, respect, and honesty—business soars, creativity and problem-solving are inspired, and collaboration enables people get more done in less time. Susan C. Young
“ To remember people’s names, use rhyming, rhythm, adjectives, and alliteration—Use rhyming (trim Kim), rhythm (Sally sells seashells), adjectives (kind Kevin), and alliteration (Mike likes milk). These… Susan C. Young
“ There will be times when you would be wise to err on the side of caution. And rather than making a magnificent misstep, zip your lip and bite your tongue for personal and professional self-preservatio… Susan C. Young
“ The bottom line is that, as human beings, we all crave belonging and connection. This only happens when trust is established and continuously cultivated. Susan C. Young
“ Strengthen your first impressions by making the intentional effort to first earn people’s trust, and rapport will naturally follow. Susan C. Young
“ Humor lightens our spirits, comforts us through the challenge, brings people together, and helps us to remember the positive sides of life. When your presence and personality bring this welcomed delig… Susan C. Young
“ How can you build credibility without grandstanding as you strive to stand apart from the crowd? Susan C. Young
“ Discretion is the Larger Part of ValorDiscretion represents both your personal self-respect and the respect you have for other people. A discreet person has the wisdom to differentiate between good an… Susan C. Young
“ Conversation Starters. Your first words will not only shape your first impression, but they can create amazing connections, lead you to your dream job, or help you discover a new best friend. Susan C. Young
“ As soon as someone believes you cannot be trusted, you are stopped dead in your tracks. Whether this perceived loss of trustworthiness is true or false, the perception alone can be damaging. Susan C. Young
“ Animation. Enthusiasm. Sincerity. Excitement. Acceptance. Have I just described your family dog? You’re happy to see him because he is so happy to see you. It is no wonder dogs are called Man’s Best F… Susan C. Young
“ A quality education prepares you to make a living, make better choices, and have more doors open as you build a solid life. Susan C. Young
“ The importance of reviewing is apparent and proven. However, the majority of people do not do it in their own lives. Do you want to live your best life now? Take deliberate action and begin to REVIEW… Susan C. Young
“ Your habits and hygiene demonstrate how you feel about yourself. Without saying a word, they speak for you. Susan C. Young
“ If you want to impress someone with how much you know, the best thing you can do is talk to them about . . . them. People typically love to share their stories and are delighted when others show genui… Susan C. Young
“ Are your habits and hygiene hindering your success or making a great first impression on your behalf? Susan C. Young
“ When you ask people about themselves, are you just being polite or do you truly want to know? When you focus your intention and questions on them, it makes them feel special and valued. However, if yo… Susan C. Young
“ To remember people’s names, wash, rinse, repeat—Repeat a person’s name upon introduction, throughout the conversation, and as you bid farewell. Try it both in your mind as well as out loud. Avoid nick… Susan C. Young
“ Rather than staying stuck in stress, unhappiness, or grief, use your experience to find gifts in the pain and grow. Susan C. Young
“ Follow your heart, but take your brain with you! After buying an armload of funny books filled with clean jokes, one-liners, and speech openers, I discovered how truly spot-on Joe had been. Inserting… Susan C. Young
