Have you ever had a friend in need whose only request was the gift of your presence? When major life changes happen or tragedies hit, you can find out very quickly who your real friends are because th...
When you are off somewhere else people notice. Have you found yourself in conversations in which you’re so concerned about what you are going to say next, that you don’t even hear what the other perso...
Take the Initiative. Be proactive. If you want to rock your relationship results, it is going to take action, effort, initiative, and choosing to get in the game—so, step up, step out, and show up!
Communication is the soul of all relationships. More than any other skill, it is the heartbeat of success in sales, marketing, marriage, business, friendship, communities, and beyond.
You’re Not AloneWhen I was speaking to thousands of teenagers a year, I interviewed my niece Sarah Jane, who was a high school student at the time. I asked, What do you think would be helpful for kids...
ASK YOURSELF: Do you remember a gracious hostess, an engaging guest, or someone who worked the room like a honey bee in a flower garden? They would glide from one person to the next, spreading good wi...
Inversely, when you are in a small group of people or friends and you don’t make the effort to speak to everyone, it may be considered as rude. Rather than run the risk of people feeling neglected or...
Why Do Some People NOT Take Initiative?• They have a FEAR of . . . rejection, looking stupid, failing, criticism, getting out of their comfort zone, or imposing on other people.• They are unmotivated...
Years ago, my childhood friend Steve lost his father. Since Steve had left Tallahassee shortly after high school graduation, we had not seen each other for over a decade. Upon learning of his father’s...
Mix• Be situationally aware and pay attention to the people in the room. • Introduce guests or help strike up a conversation. • Be the one who takes the initiative and makes and effort to work the roo...
The first step in getting unstuck and moving forward is to examine what is holding you back from taking action. The power is yours to set your intention and take the action needed to create the life y...
Mingle• Be the connector—introduce people to each other who may not otherwise connect.• Be a conversation fire starter; point out what people have in common as you are introducing them.• Seek out the...
Your life is happening in the NOW, yet the present moment is often squandered by your thinking about what has happened in the past or may happen in the future.
The Service Mindset. When I began my real estate career at the age of twenty-two, I had a fresh Bachelor’s Degree in Marketing in one hand and ‘a tiger by the tail’ in the other. I was on a mission to...
BE HERE NOWDo you feel fully present and engaged in the way you live your life? Do you immerse yourself in the moment or do you strive and struggle as you negotiate the distractions of our modern worl...
A lack of engagement sends the message that you may not care, are not interested, are too busy, or that the other person does not matter to you. Even though this is rarely your intention, it can happe...
Be the InviterWhen I began my speaking career, I designed and delivered motivational programs for children teaching them success skills for life. Before going into a middle school one year, I intervie...
To Move from Woe to Wow . . . Listen Attentively• Be fully present and give your customer your full attention.• Stay calm and remain patient.• Do not interrupt or become defensive.• Let the customer e...
Early in my sales career, various sales trainers taught our teams how to use matching and mirroring to build rapport and earn trust with our clients. When done well, it would inevitably help us improv...
Modeling for others a sincerely positive and encouraging countenance will not only enrich their lives, it can foster trust and appreciation for you. This subtle technique of mirroring can help others...
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